HVAC Service Technician

Shapiro & Duncan, Inc; Sterling (VA); On-site; USD 52,000 - 72,000; Full time

Job summary

Shapiro & Duncan, Inc. is seeking an HVAC Service Technician to service our commercial HVAC customers. Responsibilities include diagnosing and repairing issues, communicating clearly with clients, and submitting field quotes from company vehicle.

A minimum of 4 years’ hands-on experience plus a state journeyman or master license is required. The candidate should have a high school diploma or GED, HVAC apprenticeship, and proficiency with Windows and Microsoft Office.

Qualifications

• 4+ years of hands-on experience in the HVAC trade as a commercial service technician.

Responsibilities

• Listen to customer concerns and evaluate solutions.
• Diagnose and repair problems accurately and timely.
• Explain deficiencies and suggested repairs to customers.
• Submit quotes from the field.
• Perform service, repairs, and maintenance in a timely manner.
• Maintain tools and company-provided equipment.

Skills

English communication

Problem solving

Customer interfacing

Education

High school diploma or GED

HVAC Apprenticeship Program

Journeyman or Master’s License

Tools

Windows

Microsoft Office

Job description

JOB SUMMARY: The HVAC Service Technician role is to provide service to our Commercial HVAC customers. REQUIREMENTS:

• Able to work Monday-Friday with occasional overtime during afternoons, evenings and weekends as needed. Hours may involve start times as early as 5:00 a.m. NOTE: Specific project requirements that may require afternoon or evening/night shifts.
• Minimum of 4 years of hands-on experience in the HVAC trade as commercial service technician.
• High school diploma/GED (experience may be substituted for education)
• Completion of an HVAC Apprenticeship Program and appropriate state licensure (current Journeyman or Master’s License)
• Advanced HVAC Training and Manufacturer’s Training
• Know and understand all facets of the techniques used for Heating, Ventilation, and Air Conditioning service and installation.
• Competent at diagnosing refrigeration systems, air distribution systems and equipment controls.
• Computer literate (Windows and Microsoft Office), and able to quickly adapt to new and different HVAC interface software.
• Professional demeanor, including ability to interface effectively with other technician, vendors, and clients.
• Interface effectively, ethically and professionally with all levels of staff: internal and external executives/managers, internal and external professionals, owners and their staff, line employees, subcontractors, vendors, etc.
• Communicate effectively in English (aural, verbal, and written).
• Possess current, valid driver’s license (not under suspension or limitation).
• Must be able to grip tools.
• Must be able to stand, walk, bend, crawl, twist, bend, push, pull, carry, climb (stairs & ladders), etc.
• Able to withstand temperature extremes and exposure to elements (rain, snow, etc).
• Able to withstand exposure to dust, fumes, heights, confined spaces.
• Possess skills related to balance, agility, eye-hand coordination, flexibility, depth perception, peripheral vision, and manual dexterity.
• Must be able to differentiate between colors.
• Able to hear.
• Able to problem solve and analyze situations.

RESPONSIBILITIES:

• Listen to the customer’s concerns and evaluate possible solutions based on their needs.
• Diagnose and repair problems accurately and timely.
• Explain to the customer any deficiencies and suggested repairs.
• Gaither information to electronically submit quote to office before leaving (done from the company vehicle and not in the presence of the customer).
• Perform service, repairs, and maintenance in a timely manner.
• Make efficient use of materials, parts, supplies, and company tools.
• Complete all service tickets and other required documents electronically on daily basis. (daily job tickets or timesheets, etc.)
• Maintain the minimum suggested personal tools list.
• Maintain all company-provided tools.
• Maintain work vehicle in a neat, clean manner consistent with standards (oil changes, and other required services).
• Maintains proactive approach to provide and implement recommendations for continuous improvements.
• Solicit and review feedback from customers.
• Perform other tasks and duties as directed by management.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: [phone]
Email: [e-mail]

Equal Opportunity Employer, including disabled and veterans.

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