HVAC Service Technician

Black Diamond Experts; Salt Lake City (UT); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay with bonuses

401(k) with match

Paid time off (vacation, holidays)

Company events & parties

Health benefits: medical, dental, vis​

Long and short-term disability

Job summary

Black Diamond Experts, a Utah-based residential service company, is seeking an HVAC Service Technician to diagnose, repair, and maintain furnaces, air conditioners, heat pumps, and ventilation systems for homes and businesses. You will perform tune-ups, inspections, and preventive maintenance while ensuring safety and compliance.

Responsibilities include communicating options and pricing to customers, documenting work orders, and contributing to a safe, efficient service operation.

Qualifications

• 2+ years of HVAC service, maintenance, or repair experience.
• EPA Section 608 certification required.
• Valid driver's license with clean driving record.
• Ability to read technical diagrams and equipment manuals.

Responsibilities

• Diagnose, repair, and maintain residential and commercial HVAC systems, including furnaces, air conditioners, heat pumps, and ventilation systems.
• Perform system tune-ups, cleanings, and preventive maintenance.
• Test and inspect HVAC equipment to ensure proper functioning and safety compliance.
• Identify necessary repairs and provide accurate recommendations and estimates to customers.
• Complete installations of replacement parts and equipment as needed.
• Communicate clearly with customers about diagnoses, repair options, and pricing.

Skills

Customer service

Communication

HVAC troubleshooting

Technical reading

Education

High school diploma or equivalent

Technical or trade school certification

Job description

Black Diamond Experts is a proud and growing local Utah based residential service company. Our strengths are Electrical, Plumbing, and HVAC. Our goal is to continue dominating Utah’s market by servicing the Wasatch Front while maintaining a happy and loyal customer base. Our priority is taking care of our employees who are our biggest assets.As an HVAC Service Technician, you'll diagnose, repair, and maintain furnaces, air conditioners, heat pumps, and ventilation systems for homes and businesses, checking for things like carbon monoxide and gas leaks along the way to keep every home safe. It's steady, indemand work, and a real career path for anyone who wants to keep building their skills in the trade.Key Responsibilities• Diagnose, repair, and maintain residential and commercial HVAC systems, including furnaces, air conditioners, heat pumps, and ventilation systems• Perform system tune-ups, cleanings, and preventive maintenance• Test and inspect HVAC equipment to ensure proper functioning and safety compliance• Identify necessary repairs and provide accurate recommendations and estimates to customers• Complete installations of replacement parts and equipment as needed• Communicate clearly with customers about diagnoses, repair options, and pricing• Educate customers on maintenance plans, system efficiency, and energy-saving solutions• Document service tickets, work orders, and job details for each call• Collect payments and maintain your truck inventory• Follow all OSHA, EPA, and company safety guidelines• Maintain tools, equipment, and your service vehicle in clean, safe working conditionWe Offer• Weekly pay with incentives and bonuses• 401(k) retirement with company match• Holiday pay, vacation pay, & paid time off• Company events & parties• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insuranceEducation• High school diploma or equivalent required• Technical or trade school certification preferredExperience• 2+ years of experience in HVAC service, maintenance, or repair• Strong knowledge of HVAC systems, troubleshooting techniques, and repair proceduresLicenses/Certifications• EPA Section 608 certification required (certification requirements may vary by state or region)• Valid driver's license with clean driving record requiredKnowledge, Skills, and Abilities• Excellent customer service and communication skills• Ability to read and interpret technical diagrams and equipment manualsPhysical Demands and Conditions• Lifting up to 75 lbs, standing, kneeling, climbing ladders, and working in confined spaces• Regular exposure to dust, heat, and noise from HVAC systemsWork Environment/Travel• Field-based role requiring travel to residential and commercial customer sites• Work performed indoors and outdoors in varying weather conditions• May require evenings, weekends, or overtime depending on service demandAbility to pass background check and drug screening