HVAC Service Technician

Burns & McBride Home Comfort; New Castle (DE); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Company phone or tablet

Company-provided uniforms

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off

Job summary

Burns & McBride Home Comfort in New Castle, DE is seeking an experienced HVAC Service Technician to diagnose, service, and repair residential systems. You’ll be supported by a strong team, with access to quality tools and company resources to deliver reliable, high-quality workmanship.

Enjoy steady year-round work, a company vehicle, and comprehensive benefits while building long-term customer relationships and advancing your skills through ongoing training and support.

Qualifications

• EPA Universal Certification is required.
• NATE certification preferred.
• Valid driver’s license with clean driving record.
• Experience in residential HVAC service, repair, and maintenance.
• Ability to read schematics and work independently.

Responsibilities

• Diagnose, service, repair, and maintain residential HVAC systems.
• Service furnaces, ACs, heat pumps, air handlers, and related equipment.
• Troubleshoot electrical, refrigerant, airflow, and mechanical issues.
• Perform preventive maintenance and safety inspections.
• Explain problems and provide repair or replacement options to homeowners.
• Maintain accurate service notes and documentation.
• Coordinate parts, scheduling, and follow-up with the office.
• Keep work areas clean and protect customer homes.
• Operate with professional tools and wear proper uniforms.

Skills

EPA Universal Certification

NATE certification

Driver's license

Diagnostic skills

Customer service skills

Education

HVAC trade schooling or apprenticeship

Tools

Field service software

Tablet proficiency

Job description

$20.0 - $40.0/hourly Posted 30+ Days Ago Full Time 5 min average apply

Burns & McBride Home Comfort

New Castle, DE 19720

Burns & McBride Home Comfort | New Castle, DE

Do Your Best Work with a Company That Supports You

Experienced HVAC technicians have options. The right company should offer more than a full schedule—it should provide steady customer demand, dependable office support, quality tools and equipment, continued training, and a team that respects the expertise you bring into every home.

At Burns & McBride Home Comfort, our technicians are supported by experienced customer service, dispatch, warehouse, and operations teams that help keep the day organized and the work moving. We believe great service starts with giving our field professionals the resources they need to diagnose accurately, communicate confidently, and complete quality work without unnecessary roadblocks.

We’re looking for an experienced HVAC Service Technician who takes pride in solving problems, building trust with homeowners, and delivering dependable repairs and maintenance. You’ll have the opportunity to take ownership of your service calls while being backed by a company that values professionalism, accountability, and long-term customer relationships.

If you’re looking for year-round work, strong earning potential, and a company that gives skilled technicians the support they need to succeed, Burns & McBride Home Comfort may be the right place for your next move.

Why Join Burns & McBride Home Comfort?

• Competitive compensation with performance-based earning opportunities
• Steady, year-round customer demand
• Strong dispatch, customer service, warehouse, and operational support
• Company-provided vehicle
• Company phone or tablet
• Company-provided uniforms
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Ongoing Technical, Safety, and Customer Service Training
• Professional tools, technology, and field resources
• Support from an experienced HVAC, plumbing, and home services team

What You’ll Do

• Diagnose, service, repair, and maintain residential heating and cooling systems.
• Service furnaces, air conditioners, heat pumps, air handlers, mini-splits, thermostats, and indoor air quality equipment.
• Troubleshoot electrical, refrigeration, airflow, mechanical, combustion, and control-system issues.
• Perform preventive maintenance, system testing, equipment startups, and safety inspections.
• Clearly explain diagnosed problems and present homeowners with appropriate repair, maintenance, or replacement options.
• Obtain customer approval before beginning work and collect payment when appropriate.
• Complete accurate estimates, service notes, equipment records, photos, and required documentation.
• Communicate parts, scheduling, and return-trip needs promptly to the office.
• Protect customers’ homes and maintain clean, safe, and professional work areas.
• Maintain assigned vehicle inventory, tools, equipment, and materials.
• Coordinate with dispatch, customer service, installation, warehouse, and management teams.
• Participate in ongoing technical, safety, sales, and customer service training.

What We’re Looking For

• Previous residential HVAC service, repair, and maintenance experience.
• Strong diagnostic and troubleshooting abilities.
• Experience servicing furnaces, air conditioners, heat pumps, air handlers, mini-splits, and related systems.
• Knowledge of refrigeration, electrical, airflow, mechanical, combustion, and control systems.
• Ability to independently manage service calls from diagnosis through completion.
• Strong communication, presentation, and customer service skills.
• Ability to explain technical findings and available solutions clearly to homeowners.
• Comfortable recommending appropriate products and services based on customer needs.
• Commitment to safe, dependable, and high-quality workmanship.
• EPA Universal Certification required.
• NATE certification or applicable trade credentials preferred.
• Comfortable using tablets, mobile applications, and field service software.
• Valid driver’s license with an acceptable driving record.
• Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions.

What Success Looks Like

Success in this role means diagnosing HVAC problems accurately, completing dependable repairs, and helping homeowners feel confident in the recommendations you provide. You’ll take ownership of each service call, document your work thoroughly, and help Burns & McBride Home Comfort continue building long-term customer relationships through quality service and consistent follow-through.

Ready for What’s Next?

Join a company that provides the steady work, resources, and support needed to grow your skills, earnings, and career. Apply today.

$20.0 - $40.0/hourly Posted 30+ Days Ago Full Time 5 min average apply