HVAC Service Technician

National HVAC Service; Hope (AR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Healthcare benefits with low employee contribution

401(k) Plan with company match

Company paid holidays

Company vehicle

Company cell phone

Reimbursement for continuing education

Job summary

A leading HVAC service provider in Hope, Arkansas, is seeking a skilled HVAC Technician to join their team. This role requires servicing products at customer locations and ensuring satisfaction through effective communication and technical skills. With 5+ years of experience and EPA certification, you'll perform maintenance and repairs while maintaining a positive relationship with customers and vendors. This full-time position offers comprehensive benefits, including healthcare, a 401(k) plan, paid time off, and more.

Qualifications

• 5+ years’ experience as an HVAC Technician.
• Valid driver’s license required.
• EPA Universal certification is a must.

Responsibilities

• Serve as the direct customer contact for service.
• Perform routine maintenance and repairs on HVAC systems.
• Communicate findings and recommendations to customers.

Skills

Customer service skills

Strong communication skills

Computer literacy

Ability to work independently

Ability to work as a team member

Job description

Job Type

Full‑time

Description

The commercial service technician represents National HVAC Service by serving as the direct customer contact and is responsible for servicing products and equipment on assigned work orders, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at the customer's location. Service technicians work closely with the dispatcher and their team leader for daily assignments, materials acquisition and weekly scheduling.

In this position you will establish and maintain a positive relationship with customers, vendors and co‑workers through effective oral, written and electronic communication skills via phone, computer, and face‑to‑face. You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including repair, replacement and modifications of equipment or systems as needed or requested by customers. Communicating with customers, customer service reps/dispatchers, project managers and service managers regarding service call findings and recommendations is required. Job stress will range from moderate to extreme, with an average day being moderately stressful.

About National HVAC Service

National HVAC Service provides exceptional HVAC, building automation and energy services in commercial, industrial and mission‑critical buildings. Career opportunities are abundant as we are part of the nationwide Service Logic organization comprised of similar companies working together across the United States.

Benefits Include

• Paid Time Off
• Incredible healthcare benefits with low employee contribution required
• 401(k) Plan with company match
• Company paid holidays
• Company vehicle
• Company cell phone
• Reimbursement for continuing education and training to invest in the careers of our employees
• Dynamic work environment focused on customer satisfaction through employee team empowerment

Requirements

• 5+ years’ experience as an HVAC Technician
• Valid driver’s license
• Computer literacy
• EPA Universal certificationExcellent customer service skills
• Must be able to work independently and as a team member
• Strong communication and documentation skills
• Satisfactory completion of company background check, drug screening, and motor vehicle report

Seniority level

Mid‑Senior level

Employment type3>

Full‑time

Job function

Management and Manufacturing

Industries

Facilities Services