HVAC Service Technician

Rodenhiser Home Services, Inc.; Holliston (MA); On-site; USD 60,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Vacation and Holidays

401(k) match

Tuition reimbursement

Job summary

Rodenhiser Home Services, Inc. in Holliston, Massachusetts, is seeking an HVAC Service Technician to diagnose and repair heating and cooling systems. The role involves completing residential service calls, educating customers on their options, and training apprentices.

Applicants must have a current EPA universal certificate and a valid driver's license. The position offers a competitive salary range of $60,000-$125,000 along with a comprehensive benefits package.

Qualifications

• Current EPA universal certificate is required.
• Must have a valid driver’s license with a clean record.
• Proficiency in Junior Service Technician abilities is essential.

Responsibilities

• Diagnose and repair heating and cooling systems.
• Complete HVAC residential service calls.
• Educate customers on finance options and maintenance plans.
• Train and mentor HVAC apprentices.

Skills

EPA universal certificate

State license or certification

Driving skills

HVAC/Plumbing knowledge

Job description

HVAC Service Technician

Diagnose and repair heating and cooling systems in order to lead customers to informed, and confident buying decisions.

Key Duties

• Complete HVAC residential service calls within your area of expertise.
• Establish customer rapport to instill confidence in team and deliver the right products and services.
• Ask proper lifestyle questions to troubleshoot system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Complete follow up calls assisting HVAC Service & Install departments.
• Train and mentor HVAC apprentices to ensure quick, accurate repairs and installations.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Maintain a clean, organized job site and well inventoried truck.

Requirements

• Must have a current EPA universal certificate.
• Valid driver’s license and clean driving record.
• Hold at least one state license or certification.
• Demonstrated proficiency in all Junior Service Technician abilities.
• Competent in the use of all tools and resources related to basic service calls.
• Knowledge of HVAC/Plumbing and gas codes and proper electrical and HVAC safety standards.

Why Choose Rodenhiser?

• You are prepared: In‑house training provides hands‑on experience with state‑of‑the‑art equipment.
• You are never rushed: Scheduling ensures sufficient time to evaluate and fix the problem.
• You are never alone: Team of nearly 100 experienced technicians create an in‑the‑field network.
• You are appreciated: Customers are satisfied and appreciative.
• You have balance: Some field positions eligible for flexible hours.
• You advance: Clear path to advancement for growth.

What We Offer

• A career with purpose and growth in a respected, family‑owned business.
• A supportive team that takes pride in helping clients and each other.
• Leadership that values your voice, your time, and your future.
• A culture where Nice People deliver Great Service.

Rodenhiser Home Services is an equal‑opportunity employer committed to fair and equitable pay practices.

The expected base salary range for this position is $60,000-$125,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.

Comprehensive Benefits Package

• Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML
• Time Off: Paid Vacation, Holidays, Parental Leave
• Financial: 401(k) match
• Growth: Tuition reimbursement, career development
• Perks: Product discounts and more