HVAC Service Technician

ZipRecruiter; Ferndale (MI); On-site; Full time

Job summary

A leading company in HVAC, Barron Heating AC Electrical & Plumbing, is seeking an HVAC Service Technician in Michigan. The technician will perform maintenance, diagnostics, and customer service, contributing to the company's mission of improving lives. Ideal candidates will have solid HVAC experience and strong problem-solving skills, working collaboratively in a fast-paced environment.

Benefits

100% employer paid medical, dental & vision plans

Paid holidays and vacation

401k matching program

Employee discounts on services

Company sponsored events and team building

Qualifications

• 6+ months HVAC experience required.
• EPA 608 Technician Certification preferred.
• Active 06A Electrical License or trainee card preferred.

Responsibilities

• Support team members delivering world-class customer service.
• Perform scheduled maintenance and tune-ups on HVAC/R systems.
• Provide estimates for time, materials, and costs associated with service work.

Skills

Attention to Detail

Problem Solving

Team Collaboration

Education

High School Diploma or GED

HVAC Technical Degree

Job description

Job DescriptionJob DescriptionDescription:

At Barron Heating AC Electrical & Plumbing we are committed to Improving Lives. As a HVAC Service Technician, you will help us live out our Vision & Mission and meet our growth-oriented goals as the premier heating, cooling, electrical, and plumbing service provider in Northwest Washington.

At Barron, our HVAC Service Technician will:

• Support team members while consistently delivering world-class customer service
• Follow established diagnostic, repair, maintenance, and quality control procedures to ensure accurate and reliable service
• Clearly explain diagnostic findings, repair options and preventive maintenance recommendations to customers
• Perform scheduled maintenance and precision tune-ups to ensure efficient, safe operations on HVAC/R systems
• Accurately complete job tasks and required paperwork in a timely manner
• Provide clear and accurate estimates for time, materials, and costs associated with service work
• Ensure all parts, materials and labor are properly documented and billed on customer invoices
• Actively promote and sell maintenance memberships to customers
• Proactively communicate and promote current promotional offers to customers during service visits
• Maintain certifications and stay updated on industry best practices and new technology
• Effectively collaborate and build strong relationships with the Customer Experience (CXS) team
• Willingness to travel to accommodate all Barron service areas
• 4-day work week (specific hours and days may vary based on business needs; includes occasional half or full weekend shifts, full weekend shifts with pay premiums)
• Participate in an on-call rotation, which may include evenings and weekends (Paid overtime for all on-calls ran)
• Stay current on Continuing Education Units (CEU’s)
• Meet and exceed individual Key Performance Indicators (KPI)
• Maintain a neat, clean and organized vehicle
• Maintain a Barron branded appearance per company policy (e.g., clean, branded uniform)
• Collaborate and build strong working relationships across all departments
• Exhibit a “Team Barron” attitude
• Share Barron’s mission of Improving Lives

An outstanding HVAC Service Technician will have the following natural strengths & talents:

• Strong attention to detail
• Thrives in a fast-paced work environment
• Natural problem solver
• A drive for continuous learning
• A passion for challenges
• Team player who collaborates effectively

Experience & Qualifications:

• 6+ months HVAC experience (required)
• Active and up to date 06A Electrical License or trainee card
• EPA 608 Technician Certification ( but not required)
• NATE Certification ( but not required)
• HVAC Technical Degree ( but not required)
• Experience working with your hands (i.e., personal automotive projects, woodworking)
• Experience working with hand tools and power tools
• Valid Washington State Driver’s License and clean driving record
• Pre-employment Drug Screening
• High School Diploma or GED
• Must be at least 18 years of
• Legally eligible to work in the United States

Compensation:

• Full-Time
• $ 24.00-$40.00 per hour; DOE

Barron Provides:

• 100% employer paid medical, dental & vision plans for employee
  • Eligible dependents may be covered through pre-tax payroll deduction
• Paid holidays and vacation
• 401k matching program
• Employee discounts on services
• Company sponsored events and team building
• Barron Apparel/Uniforms
• A culture of collaboration, sharing of knowledge and respect for one another

When applying please upload:

• Resume
• Cover Letter and include:
  • Which of our 5 Core Values resonates with you most, and why
  • Why you believe you are the best candidate to join the Barron Team

During the Hiring Process, our Team will: (Please anticipate the process to take approximately 3-4 weeks)

• Review application materials and select qualified candidates
• Schedule an in-person interview with the Hiring Manager and a member of our People Operations & Culture team for candidates moving forward
• Contact 2-3 professional references provided by the candidate following a successful in-person interview
• Extend an offer of employment to the selected future Barron Team member

Requirements: