HVAC Service Technician

ZipRecruiter; East Petersburg (Lancaster County); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in Lancaster is seeking a skilled HVAC Service Technician to service, repair, and maintain HVAC systems for residential clients. The role requires strong problem-solving skills and a commitment to exceptional customer service. Join a family-operated company with a focus on work-life balance and excellent earning potential.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401k Plan with Company Match

Paid Training

Employee Appreciation Activities

Qualifications

• Minimum 2 years experience as an HVAC Service Technician.
• Completion of a HVAC apprenticeship program or equivalent experience.

Responsibilities

• Diagnose and repair heating and cooling systems.
• Maintain communication with dispatch and your manager.
• Provide a 5-star customer service experience.

Skills

Problem Solving

Customer Service

Communication

Education

High School Diploma

Job description

Job DescriptionJob DescriptionDescription:

We are seeking a skilled HVAC Service technician to join our team. As an HVAC technician, you will be responsible for servicing, repairing, and maintaining HVAC systems for residential clients. The ideal candidate will have a strong work ethic, excellent problem-solving skills, and a commitment to providing exceptional customer service.

The big task

You will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions by providing an extraordinary customer experience.

Key sub-tasks

• Maintain communication with dispatch and your manager.
• Keep your company truck clean, inside and out.
• Maintain a clean and professional appearance.
• Have and maintain a clean driving record.
• Participate in training allowing you to grow and develop as a professional.
• Have or be willing to get the proper certifications. We can help you with this!
• Provide a 5-star customer service experience
• Join a limited on-call schedule

What we offer

• No overnight on-call! - yes you read that right...we respect and want you to have a life outside of work
• Our top performers are among the highest-paid technicians in Lancaster. You’ll have unlimited earning potential
• Company supplied, take it home at night, super-cool company truck
• New technology, including, iPad & access to integrated software (Service Titan)
• Referral program
• Locally owned and family-operated company since 1904
• Employee appreciation activities & events throughout the year

Benefits:

• Medical insurance starts on the 1st of the month
• Dental insurance
• Vision insurance
• Life insurance paid by the company
• Short-term
• Paid time off - including vacation and 6 holidays
• 401k Plan with a company match
• Paid training

Requirements:

- Minimum 2 years experience as an HVAC Service Technician

- High school diploma or equivalent

- Completion of a HVAC apprenticeship program or equivalent experience

- Strong knowledge of various HVAC systems and equipment

- Excellent problem-solving skills

- Ability to work independently and as part of a team

- Strong communication and customer service skills