HVAC Service Technician

Mooremechanical; Dublin (CA); On-site; USD 37,195 - 45,460; Full time

Benefits offered by this job

Competitive pay

Health, vision, and dental insurance

401k with company match

Paid time off

Employee discounts

Appreciation events

Job summary

A leading HVAC service provider in California is seeking an experienced HVAC technician. The role requires strong problem-solving skills and relevant certifications. Responsibilities include conducting system inspections, generating equipment replacement leads, and providing exceptional customer service. Competitive pay and benefits including health insurance and a 401k plan are offered.

Qualifications

• 3+ years experience in residential and commercial HVAC systems.
• Ability to lift at least 75 pounds and perform physically demanding tasks.
• Valid CA driver's license with good driving record.

Responsibilities

• Conduct system inspections and provide solution-based recommendations.
• Generate leads for equipment replacement.
• Deliver exceptional customer service and maintain communication with the office team.

Skills

Proven experience as an HVAC technician

Strong communication skills

Problem solving

Mechanical aptitude

Customer service

Education

EPA & NATE certification

Tools

Lennox & Carrier equipment

Job description

Description

Tired of working in a job that doesn’t appreciate your skills?

Ready to join a team that values hard work and dedication?

Looking for a place where your passion for service truly shines?

Excited about upgrading HVAC systems for happy homeowners?

We service our customers on weekends too - therefore the position requires weekend availability

Who We Are

Since 1985, Moore Mechanical has built its reputation on three core values: integrity, quality, and care. We listen to our customers, deliver exceptional work on time, and explain every step with honesty and professionalism. We treat our customers — and our team — like family.

Moore Mechanical is proud to be part of The CastleWorks family — a growing network of home service companies providing top-notch plumbing, heating, air conditioning, and water purification services throughout California. Our team is committed to continual training, exceptional service, and doing things the right way every time.

If you take pride in craftsmanship, teamwork, and excellence, you’ll feel right at home with us.

What You’ll Be Doing

• Conduct thorough system inspections to diagnose issues and provide accurate, solution-based recommendations.
• Proactively generate leads for equipment replacement and partner with our Home Comfort Sales Advisors to offer customers the best possible options for aging or inefficient systems.
• Identify and sell large-ticket repairs when appropriate to extend system life.
• Leverage AI tools to analyze customer interactions and sharpen your sales and communication techniques.
• Build rapport with customers, earning their trust as a reliable expert in home comfort.
• Clearly explain the health, function, and lifespan of HVAC systems to help customers make informed decisions.
• Deliver a 5-star experience with every appointment—your professionalism matters.
• Maintain communication with the office team and follow a structured daily schedule.
• Ensure all work is completed safely, efficiently, and in compliance with policies and procedures.
• Keep your work vehicle clean, inside and out, and report maintenance needs promptly.

Requirements

What We’re Looking For

• Proven experience as an HVAC technician or similar role.
• Three plus years of experience servicing residential and commercial HVAC systems.
• Skilled at every aspect of diagnostics, repairs, and servicing of HVAC systems
• Mechanical aptitude
• EPA & NATE certified strongly preferred.
• Experience servicing Lennox & Carrier equipment a plus.
• Ability to take and follow directions from management and can work independently.
• Strong problem solving and critical thinking skills.
• Excellent communication and customer service skills
• Strong attention to detail.
• Ability to perform physically demanding work on a regular basis.
• Ability to lift, carry, and maneuver a minimum of 75 pounds.
• Successfully pass background check and have a valid CA driver's license with an acceptable driving record pursuant to company standards.
• Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs/ladders.
• Ability to work at heights and in confined spaces including on ladders and/or roofs medium to high heights.
• Must be able to work in the outside elements of heat and cold.
• You’re coachable, open to learning, and eager to grow your technical and sales skills.

Why Join Us

Our team of experienced technicians undergoes continual training and education, ensuring they are up-to-date on the latest technology and techniques to best serve our customers. We take pride in our customer service, always going above and beyond to make sure our clients are completely satisfied with their service. When you choose CastleWorks, you can trust that you are choosing a company that is committed to excellence, integrity, and customer satisfaction.

At Moore Mechanical, we offer competitive pay ($27-$33/hr., depending on experience) health, vision, and dental insurance, a 401k with company match, paid time off, and employee discounts. You’ll also enjoy appreciation events and a supportive team environment where your skills and passion for service make a real difference.

Ready to take your career to the next level? Apply now!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.