HVAC - Maintenance Technician

A#1 Air, Inc.; Forney (TX); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Disability and Term Life Insurance

Matching 401(k)

Paid Holidays

Paid Time Off

Job summary

A#1 Air, Inc. in Forney, TX seeks an experienced Service Technician to perform thorough maintenance on HVAC equipment, diagnose issues, and recommend repairs. You will also handle customer invoices via iPad, communicate options clearly, and uphold safety standards.

Must have EPA certification, 1+ year HVAC experience, and a valid driver's license. Join a team that values growth, rewards hard work with full benefits and a matching 401(k).

Qualifications

• Must have EPA certification.
• 1+ years HVAC experience.
• Valid Driver’s License and clean driving record.
• Basic software understanding.
• Excellent customer service skills.
• Ability to use various hand and power tools.

Responsibilities

• Diagnose heating and cooling systems and identify potential issues.
• Perform maintenance, repairs, and installations of HVAC equipment and components.
• Document diagnostics and recommended repairs for customer invoices.
• Communicate options for maintenance, repairs, and replacement to clients.
• Operate company vehicles in compliance with laws and safety policies.
• Maintain professionalism with customers, team members, and vendors.

Skills

Customer service

Time management

Communication

Basic computer skills

Self-motivation

Mechanical aptitude

Follow instructions

Education

High School diploma or equivalent

Job description

Who We Are

We have hard‑working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through ongoing training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck.

What's It Like To Work Here

We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and will encourage it at every step.

Who You Are

Service Technicians perform thorough maintenance on all ages of equipment, with the ability to accurately diagnose heating and air conditioning system issues. You must be able to recognize potential breakdown issues before they happen and make the appropriate recommendations to the customer. You must also be comfortable asking for money and deliver excellent communication skills.

Essential Job Functions

• Ability to work a flexible schedule and maintain attendance based on business needs.
• Ensure new/returning customers’ concerns are addressed and handled appropriately, timely, and in an accurate manner.
• Ability to manage stress, difficult, or emotional customer situations.
• Operating company vehicles; expected to follow all state and federal laws and maintain the cleanliness and routine maintenance of the vehicles.
• Safety responsibilities & requirements will be provided in training; no tolerance will be accepted for disregard of safety instructions.
• Operate a variety of hand and power tools, meters, hand tools, and all other test equipment utilized in the trade.
• Perform skilled maintenance work in the repair, installation, and alteration of HVAC equipment, components, timers, motors, and any other wiring system as needed.
• Submit customer invoices via company iPad, correctly documenting customer equipment information, diagnostics, and all recommended repairs.
• Perform proper maintenance on heating and air conditioning systems that prevent systems from breaking down and provide safety and comfort for our clients.
• Communicate options to clients for maintenance, repairs, and replacement.
• Maintain professionalism in interactions with customers, team members, and vendors.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

• Valid Driver’s License
• EPA certification
• 1+ years of HVAC experience
• Clean driving record
• Time management skills
• Basic software understanding
• Self‑motivation
• High School diploma or equivalent
• Excellent customer service skills
• Basic mechanical aptitude
• Basic computer skills
• Ability to use various hand and power tools common to the trade
• Ability to learn through observation and hands‑on experience
• Ability to follow routine, verbal, and written instructions
• Ability to communicate with team members and customers effectively
• Capability of maintaining professional working relationships with team members
• Ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
• Ability to perform basic mathematical functions

Preferred Qualifications

• Service Titan experience
• Basic Indoor Air Quality (IAQ) knowledge and experience
• Sales experience
• Excellent selling, communication and negotiation skills
• Skill in performing routine manual labor

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

• $50,000–$90,000 annually
• Hours 7:00 a.m. – 5:00 p.m. (flexible start and end times depending on business needs)
• Days Monday – Friday with occasional weekends

Benefits

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• Paid Holidays
• Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.

If we sound like a company you want a long‑term career with, apply today!

We are an Equal Employment Opportunity Employer.