HVAC Service Technician

Brightpath Associates LLC; Denver (CO); On-site; USD 70,000 - 100,000; Full time

Job summary

Brightpath Associates LLC seeks an Assistant Manager - Operations with extensive HVAC maintenance experience and a strong background in client and resource management. This role combines troubleshooting, repair, maintenance, and installation of commercial HVAC equipment with day-to-day coordination of agreements to ensure timely, cost-effective fulfillment.

The ideal candidate has at least 7 years of maintenance experience, EPA Universal certification, a valid driver's license, and proven

Qualifications

• 7+ years of experience maintaining commercial HVAC systems.
• EPA Universal Certification is required.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Respond to heavy workload of service calls in a professional manner.
• Communicates effectively with customers, explaining issues and remedies; if not repaired, explains situation and next steps.
• Follow and utilize troubleshooting guides to identify problems quickly.
• Check system operations and safety before leaving job locations.
• Ensure customers’ questions/concerns are addressed before leaving the work site.
• Complete required paperwork accurately and promptly.
• Keep supervisor informed of new developments, changes, or customer complaints.

Skills

HVAC troubleshooting

Customer communication

Safety compliance

Job description

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Direct message the job poster from Brightpath Associates LLC

Assistant Manager - Operations | Experienced US Staffing Professional | Expert in Talent Acquisition and Recruitment | Client & Resource Management

This position requires the individual to troubleshoot, repair, maintain, and install commercial HVAC and related equipment as assigned. The individual must also assume day-to-day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost-effective manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This job description gives an overview of the overall essential functions, competencies, skills, and abilities of the Service Technician role. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Able to respond to heavy workload of service calls in a professional manner.
• Communicates effectively with customers, regardless of their level of technical knowledge: can explain to customers the cause of their problem and the remedy; if a problem has not been repaired, offers an explanation of the situation and recommends next steps.
• Able to follow and utilize troubleshooting guides to identify problems in a short period of time.
• Consistently checks system operations and safety and limit controls before leaving job locations.
• Ensures customers’ questions/concerns have been addressed before leaving the work site.
• Uses proper tools and instruments while troubleshooting.
• Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems.
• Schedules arrival and departure with customers.
• Communicates tactfully to offer suggestions if system problems are caused by the customer.
• Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance.
• Promptly and accurately completes all required paperwork.
• Keeps supervisor and manager informed of new developments, changes, or customer complaints.
• Signs up for memberships and technical organizations to improve knowledge and skills.
• Keeps technical knowledge current regarding equipment and concepts.
• Searches out and reads applicable manuals.

REQUIREMENTS:

• Ability to troubleshoot HVAC components with built-up systems and package units, which may include chiller air handler pump towers, cooling towers, controls systems, boilers, air handling systems, refrigeration, and controls.
• Universally EPA Certified.
• Minimum of 7 years experience with maintenance of commercial HVAC systems.
• Must possess a valid driver’s license and satisfactory driving record as required by the company’s insurance provider.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Industries
• Facilities Services