HVAC Service Technician

Boothe's Heating & Air; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in HVAC is seeking experienced HVAC Service Technicians to join their team in Baltimore. This role involves diagnosing HVAC systems, mentoring apprentices, and providing exceptional customer service in a dynamic work environment. Competitive hourly rates along with generous benefits make this an exciting opportunity.

Benefits

Performance bonuses

Fully stocked company vehicle

2 weeks PTO and 7 paid holidays

50% company paid health insurance

401K Retirement Plan

Continuous training for professional development

Uniforms provided

Qualifications

• 3+ years of experience in HVAC maintenance and troubleshooting.
• Clean driving record and valid driver's license required.
• Ability to work independently while following directions.

Responsibilities

• Diagnose HVAC system issues and recommend solutions.
• Educate clients on system maintenance and improvements.
• Maintain communication with dispatch and inventory.

Skills

Mechanical aptitude

Customer service

Attention to detail

Education

EPA Universal license

Tools

Service Titan

Job description

Overview

Boothe's Heating, Air, Plumbing, Drains, & Electrical is currently seeking HVAC Service Technicians to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Service Technicians are responsible to diagnose all aspects of the HVAC system, give customers options and pricing of repairs, order parts for install purposes and collect payment upon completion while ensuring quality work is completed to all local and national codes. The role will serve as a mentor to HVAC Apprentices.

We’re growing and need a talented HVAC Tech to satisfy our customer’s needs. Come work in our Positive, High Energy, High Paced work atmosphere. Be a part of meeting daily goals and driving hard to keep up with our customers. Here at Boothe’s we strive to meet goals while delivering 100% Customer Satisfaction to our Customers.

What’s In It For Me?

• Competitive Salary $18-$35 hourly/base plus performance bonuses (Pay varies based off experience)
• Fully stocked company vehicle with fuel card
• 2 weeks PTO; 7 paid holidays off, including your birthday.
• A 4/10 work schedule including 48 extra days off a year with 4 days off rotating weekends.
• 50% company paid health care, dental, and vision insurance for you and your family.
• 401K Retirement Plan with company match
• Life Insurance, Short-Term and Long-Term Disability
• Continuous Training for your Professional Development
• Uniforms Provided & Serviced
• Working in a dynamic, collaborative, and fun environment

Responsibilities

What Will I Do?

• Maintain communication with dispatch, your manager, and the parts department.
• Keep your truck inventory up to date.
• Maintain a positive attitude and be able to work well with team members.
• Properly complete paperwork.
• You will need to be on call occasionally.
• Maintain a clean and professional appearance.
• Because you will be driving our trucks, we need you to have and maintain a clean driving record.
• Participate and keep an open mind to training so that you grow and develop as a professional.
• You should have the proper certifications. We can help you acquire this. If you can achieve the above and you find it fun and challenging - you have just the right amount. However, we are looking for a technician who has at minimum 1 years’ experience and has ran his own truck.
• Educate your clients on their systems and maintenance requirements.
• Identify opportunities for clients to improve their home comfort systems through product overview.
• Document service performed and recommendations made by completing applicable forms, reports, logs and/or records.
• Complete all tasks in accordance with quality and safety standards.

Qualifications

Do I have What it Takes?

• 3+ years of experience in maintenance, diagnosing & troubleshooting, and correcting diverse HVAC system issues.
• EPA Universal license
• Mechanical aptitude
• Excellent interpersonal and customer service skills with a strong desire to exceed customer expectations.
• Results driven in a high-energy environment.
• Attention to detail.
• Must be able to follow directions and work independently.
• Service Titan experience preferred.
• Must have a clean criminal background and drug screen.
• Must have a valid driver's license and a clean driving record.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The companyencourages allqualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.