HVAC Service Manager

A & A Plumbing, Heating & Cooling LLC; Schertz (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Health insurance

Paid time off

Training & development

Job summary

A & A Plumbing, Heating & Cooling LLC in Schertz, Texas, is seeking a motivated individual to build and lead a high-performing service department. You will coach and train field technicians while ensuring excellent customer satisfaction.

The ideal candidate will have prior technical and management experience, strong communication skills, and the ability to inspire others. We offer competitive compensation with unlimited earning potential and a supportive team culture.

Qualifications

• Prior experience as a technician, preferably with management experience.
• Ability to inspire personal and professional growth.
• Strong communication skills and ability to convey confident messages.

Responsibilities

• Build and lead an ideal service department.
• Coach and improve Field Technicians.
• Work with dispatch to ensure proper technician job assignments.

Skills

Technical and management experience

Ability to drive team performance

Detail-oriented and organized

Customer satisfaction focus

Proficient in Microsoft Office

Tools

Service Titan knowledge

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in San Antonio. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

The Big Task

You will build and lead an ideal service department with the best in the business working with you.

Key Sub Tasks

• Coach, train and improve the Field Technicians
• Ride Along with Field Techs Weekly
• Work with the dispatch department to make sure the right technician goes to the right job.
• Bring more energy than you take, because you will set the tone every day for the entire department.
• Inspire technicians to hit their goals.
• Coach, develop and hold your team accountable to exceptional performance standards.

Desired Skills and Experience

• You should have prior experience as a technician and we would prefer someone with management experience.
• Possess the ability to inspire both personal and professional growth in our team members.
• Ability to provide unparalleled customer satisfaction.
• Ability to drive team performance to achieve all business goals and objectives.
• Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
• Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint) Service Titan Knowledge Is Helpful

What We Offer

• Our top performers are among the highest paid technicians in San Antonio. You’ll have unlimited earning potential.
• Company supplied, take it home at night, new and safe, super-cool company truck
• Medical Insurance -- We 100% for the Employee
• New technology, including iPhone, iPad & access to integrated software.
• State of the art tools, parts and supplies.
• 401k Plan with a company match.
• A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at A & A Plumbing, Heating & Cooling

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about A & A Plumbing, Heating & Cooling by visiting www.aaplumbingsa.com

Equal Opportunity Employer

Base Salary Plus Bonuses