HVAC Service Manager

ARS/Rescue Rooter; Forest Hill (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading HVAC services provider in Forest Hill, Maryland is seeking an experienced HVAC Service Manager to lead a service team. Responsibilities include managing operations to ensure high-quality service, resolving customer issues, and overseeing compliance with safety regulations. The ideal candidate has over 5 years of HVAC service experience and strong leadership skills. Competitive compensation is offered, starting at $125k per year plus bonuses.

Benefits

Low-cost medical insurance

401(k) with company match

Company-paid life insurance

Paid time off & holiday pay

Take-home company truck

Qualifications

• 5+ years of HVAC service experience.
• Strong knowledge of gas piping, electricity, plumbing, and air flow.
• Valid driver’s license with a good driving record.

Responsibilities

• Lead and manage the HVAC service team.
• Oversee daily operations for high-quality service delivery.
• Resolve customer issues and ensure top-tier customer satisfaction.

Skills

HVAC service experience

Knowledge of gas piping

Leadership skills

Communication skills

Computer skills

Math skills

Job description

Company NameBlue Dot Heating, Air Conditioning Overview

Pay: Range starting at $125k per year PLUS participation in Key-Line Manager Bonus Plan.

Blue Dot Services of Maryland, in partnership with American Residential Services (ARS), the largest provider of residential HVAC, Plumbing, and Electrical services in the U.S., employs over 7,000 professionals nationwide. With 45+ years of experience, we proudly deliver top-quality service to customers every day.

What We Offer:

• Insurance access after 31 days of employment

• Low-cost medical insurance (starting at ~$5/week)

• Dental and vision insurance options

• Health Savings Account (HSA) or Flexible Spending Account (FSA)

• 401(k) with company match

• Paid time off & holiday pay

• Company-paid life insurance

• Take-home company truck / fuel / maintenance

Responsibilities What You’ll Do:

• Lead and manage the HVAC service team, including hiring, scheduling, training, performance management, and coaching

• Oversee daily operations to ensure safe, efficient, and high-quality service delivery

• Monitor labor costs, materials, equipment, and expenses to achieve budgeted margins and profits

• Resolve customer issues and ensure top-tier customer satisfaction

• Coordinate with dispatch to optimize technician selection and scheduling

• Conduct job site inspections and monitor workmanship standards

• Track departmental operations, inventory, tools, vehicles, and maintenance

• Ensure compliance with safety regulations, company policies, and local codes

• Provide ongoing on-the-job training and development for technicians

• Lead weekly technician meetings and monitor key performance indicators (KPIs)

Qualifications What You’ll Bring:

• 5+ years of HVAC service experience

• Strong knowledge of gas piping, electricity, plumbing, and air flow

• Unrestricted Journeyman license and HVAC code knowledge (preferred)

• Valid driver’s license with a good driving record

• Strong leadership, communication, computer, and math skills

• Ability to manage people, operations, and budgets effectively

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.