HVAC Control Service Technician

Uhl Company Inc; Maple Grove (MN); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health, Dental, Life and Vision Insurance

Paid Time Off (PTO)

401(k) Plan with a company match

Annual Discretionary Bonuses

Job summary

A leading building solutions firm is seeking an HVAC Service Control Technician in Maple Grove, MN. This role involves ensuring customer satisfaction by diagnosing and repairing HVAC systems on-site. Candidates should have at least 2 years of technical experience and possess strong communication and multitasking skills. A comprehensive compensation package is offered, including competitive salary, health insurance, and a 401(k) plan with company match.

Qualifications

• Candidates should have at least 2 years technical and/or field related experience.
• Must be able to pass a background check.
• Strong multitasking skills required.

Responsibilities

• Serve as direct contact ensuring customer satisfaction.
• Communicate effectively with customers and representatives.
• Ensure compliance with internal processes.
• Create and download programming, testing, and troubleshooting tasks.

Skills

Advanced written communication

Customer service

Organizational skills

Multi-tasking

Flexibility

Tools

Niagara AX

LON

BACNet

HVAC systems knowledge

IT systems understanding

Job description

About the Company

Uhl Company Inc is a Complete Building Solutions company founded in 1917. We offer expertise in all areas of Building Systems. Mechanical, Electrical, Fire and Life Safety are what we do best. We offer careers ranging from HVAC, Industrial Building Engineering and Maintenance, Building Automation, Information Technology, Electronics Technology and Administrative Support. With offices in Maple Grove, Duluth and Calumet MI, Uhl Company continues to grow and offer top quality sales and service.

Our success is a reflection on the team we employ. We believe that in order to create an environment of teamwork, accountability must be at the forefront of our plan. We encourage our team to be the best that our industry and community has to offer. We believe in creating an environment of teamwork and accountability, providing our staff with the tools, training and mentoring needed to be successful. We are a team, not just a company.

Please visit us at www.uhlcompany.com for more details and current career listings.

Job Title: HVAC Service Control Technician

Position Overview

Represents the company by serving as the direct contact, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at the customer’s location

Essential Job Functions

• Communicates with the customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff
• Ensures compliance with internal contracting processes
• Coordinates with account managers, the service department and customers to precisely understand requirements for all on-site programming, installation and repairs by extensively examining building layouts, forecasting issues, gathering materials and synchronizing on-site work
• Demonstrates ability to cope with stress and maintain a pleasant and cooperative temperament with internal and external customers
• Is responsible for creating and downloading programming, start up, functional testing, and troubleshooting on assigned projects
• Uses cutting edge software and technology along with a variety of other tools, to troubleshoot local controllers, communication wiring, programs, and schedules to identify concerns and determine corrective action
• Continually enforces safety to the highest standards
• Provides technical guidance to diagnose control system concerns and ensure occupancy

Position Requirements

• Must be able to pass a background check.
• Advanced written, verbal, customer service and relationship building skills.
• High level organizational skills.
• Strong Multiâtasking skills.
• Flexible, willingness to be able to adapt to change.
• Ability to work well with others both internally and externally including in stressful situations.
• Computer knowledge
• Knowledge of industry is recommended but not required.
• Candidates should have at least 2 years technical and/or field related experience
• Niagara AX building automation systems experience a huge plus
• LON and BACNet communications experience a huge plus
• Electrical troubleshooting
• Understanding of HVAC and IT systems

Supervisory Responsibilities

None

Compensation Package

• Competitive Compensation
• Health, Dental, Life and Vision Insurance.
• Paid Time Off (PTO).
• Paid Holidays.
• 401(k) Plan with a company match.
• Profit Sharing Plan.
• Company vehicle
• Annual Discretionary Bonuses.

Salary Range

$60,000 to $95,000 per year Depending on Qualifications

Uhl Company is an equal opportunity and affirmative action employer.