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Service Experts Heating & Air Conditioning is seeking a Regional Director II to lead the Field Management department, drive regional business strategies, and ensure financial and operational success across markets in Texas. The role collaborates with leadership to set deadlines, manage projects, and align resources to achieve growth and customer satisfaction.
The position requires a minimum of 10+ years of leadership experience and a Bachelor's Degree.
Welcome! The HVAC Regional Director II is responsible for the financial and operational success of the Field Management department. Works with leadership to develop deadlines, projects, and work to be done. Typically reports to a senior director or an executive; manages the work efforts of managers/supervisors/individual contributors.
Direct the execution of regional business strategies and operating plans by establishing performance expectations, aligning resources, and driving initiatives that achieve revenue growth, operational excellence, customer satisfaction, and organizational objectives Lead and develop multiple layers of management and professional staff through coaching, performance management, talent assessments, succession planning, and leadership development activities to build a high-performing and engaged workforce. Maintain accountability for regional financial results by overseeing budget development, forecasting activities, expense management, workforce investments, and financial performance improvement initiatives. Analyze operational, financial, and workforce performance metrics to identify trends, uncover opportunities, mitigate risks, and implement action plans that improve overall business effectiveness and efficiency Ensure consistent execution of company policies, operational procedures, service standards, and quality expectations across all assigned markets, locations, or functional areas while promoting a culture of accountability and continuous improvement. Partner with executive leadership and cross-functional business leaders to develop and implement strategic initiatives, operational enhancements, and long-term growth plans that support enterprise objectives and regional business priorities. Lead large-scale organizational change efforts, including business transformations, process redesigns, technology implementations, and organizational restructuring initiatives, while driving stakeholder engagement and adoption of new ways of working. Oversee compliance with regulatory requirements, internal controls, risk management practices, and corporate governance standards by ensuring operational activities are conducted in accordance with established policies and legal obligations. Other duties as assigned.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
Company Home Hello, Future Experts! Welcome to our employment portal, the ultimate destination for reviewing our current job listings and submitting your applications online. Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Headquartered in Richardson, TX, Service Experts Heating & Air Conditioning provides HVAC and plumbing maintenance and repair to homes and businesses. A strong focus on the customer experience has persisted throughout Service Experts’ history. Even today, Service Experts continues its strong focus on growth. Our goal is to be the best and biggest in the markets we serve. But one thing has always, and will always, define Service Experts: our unwavering commitment to our customers. Looking for the best when it comes to keeping your home safe, comfortable, and highly efficient? There’s an Expert for that.