HVAC & refrigeration Service manager and Technical Adviser

davis mechanical Service, Inc./Rinks By Davis; Village of East Syracuse (NY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an HVAC & Refrigeration Service Manager and Technical Adviser, where you'll lead service operations and ensure customer satisfaction. This full-time hybrid role allows for some remote work while overseeing a team of technicians and providing technical advice. With a focus on effective communication and organizational skills, you'll play a vital role in enhancing service delivery and supporting sales activities. If you have a strong HVAC background and a passion for customer service, this opportunity is perfect for you.

Qualifications

• Strong HVAC and Plumbing skills are essential for this role.
• Excellent customer service and sales experience are required.

Responsibilities

• Manage HVAC and refrigeration service operations.
• Supervise service technicians and coordinate schedules.

Skills

HVAC skills

Plumbing skills

Customer Service skills

Sales experience

Supervisory skills

Communication skills

Organizational skills

Software proficiency

Education

Bachelor of Science - BS

Job description

HVAC & refrigeration Service manager and Technical Adviser

HVAC & refrigeration Service manager and Technical Adviser

davis mechanical Service, Inc./Rinks By Davis East Syracuse, NY

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Bachelor of Science - BS at SUNY Geneseo, NY

Company Description

Role Description

This is a full-time hybrid role for an HVAC & Refrigeration Service Manager and Technical Adviser at Davis Mechanical Service, Inc./Rinks By Davis, located in East Syracuse, NY. The role involves managing and overseeing HVAC and refrigeration service operations to ensure customer satisfaction and effective service delivery. Specific tasks include supervising service technicians, providing technical advice, handling customer service inquiries, coordinating service schedules, and supporting sales activities. Some work from home is acceptable.

Qualifications

• Strong HVAC and Plumbing skills
• Excellent Customer Service and Customer Satisfaction skills
• Experience in Sales
• Ability to manage and supervise service technicians
• Effective communication and organizational skills
• Proficiency in using relevant software and tools
• Ability to work independently and collaboratively in a hybrid work environment
• Previous experience in a similar role is a plus
• Relevant certifications or licenses in HVAC and refrigeration are desirable

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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