HVAC Project Sales Account Manager

Jobvite, Inc.; Phoenix (AZ); On-site; USD 80,000 - 110,000; Full time

Job summary

RK Industries is seeking an Account Manager for RK Service in the Phoenix area. You will be the first point of contact for key service customers, translating needs into clear scopes and coordinating with operations to ensure seamless execution from start to finish.

The role involves preparing service project, maintenance, and time-and-material scope letters, and ensuring information transfer to Project and Operations teams. Strong communication and problem-solving are essential.

Qualifications

• Indirect supervision is required; role works with limited oversight.
• Uses advanced techniques and knowledge within the function.
• Applies broad knowledge to diverse assignments.
• Makes independent decisions on complex issues and methods.
• Liaises with internal and external groups to act independently when needed.
• Typically requires a college/university degree with several years of experience.

Responsibilities

• Facilitate the transfer of information from customers to the RK Service team.
• Identify problems and coordinate solutions.
• Prepare accurate PM estimates and scope letters.
• Coordinate transfer of projects to Service Projects Team.
• Ensure services meet customer requirements.
• Maintain regular contact and support with assigned customers.
• Create scope summaries defining project and maintenance contract pricing.
• Explain pricing and scope to clients.
• Represent RK Service to ensure current information transfer.
• Gather information to keep scope within budget.
• Attend job walks with Service Projects Team.
• Other duties as assigned.

Skills

Indirect supervision

Independent decision making

Liaison with internal/external groups

Project coordination

Education

College/University graduate preferred

Job description

Compensation: $80,000-$110,000 Base Salary + Uncapped Commissions (225K+OTE)

As the first point of contact for key service customers, this Account Manager role at RK Service offers the opportunity to be the central hub of communication, coordination, and customer satisfaction. You'll play a pivotal role in shaping project outcomes—translating client needs into clear, actionable scopes and collaborating with operations teams to ensure seamless execution from start to finish.

This role offers a highly competitive compensation and commission structure. Base pay ranges from $80,000-110,000 and with additional commission expectations being $100-150k/yr. depending on experience and performance.

RK Overview

RK Industries (RK) is a second-generation family-owned business built on hard work and strong values. Led by brothers Rick and Jon Kinning, we take pride in delivering a wide range of hands‑on services including construction, manufacturing, custom fabrication, and building services. With seven specialized business units working in close coordination, we ensure every job is done right from start to finish. Our proven methods, focus on safety, and commitment to quality help bring our customers’ biggest ideas to life.

Position Summary

First point of contact for all assigned RK Service customers in the assigned territory. Prepare/oversee accurate service project, maintenance and T&M scope letters. Facilitate the transfer of information to the Service Projects and Operations Teams ensuring that there is a clear understanding and transfer of up-to-date information. Identify possible issues and coordinate solutions.

Role Responsibilities

• Facilitate the transfer of information from our customers to the RK Service team.
• Identify possible problems/issues and coordinate solutions.
• Prepare/oversee accurate project of PM estimates and scope letters.
• Facilitate the transfer of projects to the Service Projects Team.
• Ensure that all services provided by RK Service meet customer requirements.
• Show demonstrable, regular contact and support to and with assigned customers.
• Create scope summaries that clearly define project and maintenance contract pricing and responsibilities.
• Explain and define pricing and scope to our clients.
• Be the RK Service representative to ensure that there is a clear understanding & transfer of up to date information.
• Offer solutions and gather information to keep the project and maintenance contract scope clear and within budget.
• Attend job walks in coordination with Service Projects Team
• Other Job duties as assigned

Qualifications

• Indirect supervision.
• Requires the use of advanced techniques and knowledge within his/her function.
• Applies diversified knowledge of applicable principles and practices to a broad variety of assignments.
• Makes decisions independently regarding complexities and methods.
• Supervision and guidance related largely to overall objectives, critical issues, new concepts and policy matters.
• Liaison to groups within and outside of his/her organization with responsibility to act independently regarding matters pertaining to his/her function.
• College/University graduate preferred with 7 years relevant experience or equivalent combination of skills and experience.

What Sets RK Industries Apart

• Safety: Our unmatched culture of safety is our foremost core value, guiding everything we do each day: Health, Safety, & Environmental
• Awards: Whether in Construction, Manufacturing, Fabrication, or Service, RK Industries is highly recognized and accredited throughout the industry: Accreditations & Recognition
• Benefits: RK Industries offers competitive benefits to support your growth and well-being: Benefits & Rewards
• Philanthropy: RK Industries not only builds our community through our projects, but also invests in it by supporting local services for over a decade through the RK Foundation: RK Foundation
• Development: Through RK University, we provide hands‑on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program: RK University & RK Apprenticeship Program

Applications are accepted on an ongoing basis.