HVAC & Plumbing Counter Specialist

PLIMPTON & HILLS CORP INC; Village of Red Hook (NY); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Job summary

Plimpton & Hills Corporation is seeking a full-time Counter Sales Associate at our Red Hook, NY branch. You will assist customers with plumbing, heating, and HVAC product orders, fulfill materials, and support daily counter and warehouse operations while upholding safety standards.

Responsibilities include locating products, handling credits, answering product questions, maintaining catalogs, and safely moving goods. Forklift operation and strong customer service are required.

Qualifications

• Counter sales experience preferred.
• Familiarity with plumbing/heating/HVAC industry rules and regulations.
• Result driven and customer focused.

Responsibilities

• Actively seek opportunities to help customers.
• Locate and obtain ordered products for customers.
• Assist in the handling of defective parts and warranty information.
• Process approved credits for customers when products are returned.
• Address questions about product, pricing and availability.
• Make sure all product catalogs are up-to-date and that expired ones are discarded.
• Accurately and safely move products of varying weights according to customer needs.
• Provide exceptional customer service at all times.
• Answer telephone calls professionally and pleasantly.
• Accurately input and fill customer orders.
• Accurately read and identify numbers for accurate order filling and receiving of material.
• Assist warehouse personnel when necessary.
• Maintain a clean and professional work environment.
• Safely operate a forklift, pallet jack, etc.
• Remain up-to-date on all safety practices and standards.
• Perform other responsibilities as directed.

Skills

Counter sales

Customer service

Industry knowledge

Education

High school diploma or GED

Job description

Plimpton & Hills Corporation is seeking a full-time Counter Sales Associate at our Red Hook, NY branch. You will assist customers with plumbing, heating, and HVAC product orders, fulfill materials, and support daily counter and warehouse operations while upholding safety standards.

Responsibilities include locating products, handling credits, answering product questions, maintaining catalogs, and safely moving goods. Forklift operation and strong customer service are required.