HVAC Operations Manager: Lead Growth & Service Excellence

One Hour Heating & Air Conditioning of Elk Grove, CA; Elk Grove (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Commission/Spiffs

401(k)

Health insurance

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

A leading HVAC service provider in Elk Grove, CA is seeking an HVAC Operations Manager who will manage and develop the service staff, optimize operational efficiency, and ensure customer satisfaction. The right candidate will have over 5 years of experience and a strong sales background. This role offers opportunities for advancement in a growing, locally-owned business committed to professional development and exceptional customer experiences.

Qualifications

• 5+ years of verifiable managerial, technical, and sales experience in HVAC or related field.
• Professionalism and enthusiasm are essential.
• Consistent track record of meeting/exceeding annual revenue goals.

Responsibilities

• Manage and develop HVAC service staff.
• Assist in dispatching operations for appropriate technician selection.
• Maximize efficiency in achieving profit and customer satisfaction.
• Oversee training, safety tracking, and incident investigations.
• Provide coaching and ongoing training to increase performance.

Skills

Managerial experience

Technical expertise in HVAC

Sales experience

Customer service

Strong communication skills

Negotiation skills

Presentation skills

Tools

Service Titan software

Job description

A leading HVAC service provider in Elk Grove, CA is seeking an HVAC Operations Manager who will manage and develop the service staff, optimize operational efficiency, and ensure customer satisfaction. The right candidate will have over 5 years of experience and a strong sales background. This role offers opportunities for advancement in a growing, locally-owned business committed to professional development and exceptional customer experiences.