HVAC Maintenance Technician I

Service Experts; Addison (IL); Presencial; USD 41.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Top Pay for Top Performers

Generous PTO

401(k) with company match

Medical, Dental & Vision Insurance

Training Academy

Descripción de la vacante

Service Experts in Addison, IL is seeking an HVAC Technician Helper to support maintenance and service calls across heating, cooling, and ventilation systems. You will perform routine tune-ups, assist Service Technicians, and ensure accurate records and customer satisfaction.

Training is provided through our Academy, with opportunities for advancement within the U.S. Candidates should have a high school diploma or GED, EPA safety certifications, a valid driver's license, and the ability to lift

Formación

• High school diploma or GED; HVAC training preferred.
• EPA and safety certifications required for the area.
• Basic knowledge of HVAC operation and related accessories.
• Strong reading of wiring diagrams.
• Good communication, time management and organizational skills.

Responsabilidades

• Perform maintenance calls under supervision.
• Carry out routine tune-ups on HVAC equipment.
• Inspect equipment to identify potential problems.
• Deliver and remove parts and equipment for service work.
• Assist technicians during service calls.
• Record information using handheld device; complete paperwork neatly.
• Communicate with dispatch about status and availability.
• Provide excellent customer service and promote services.
• Generate leads for replacement products with customers.

Conocimientos

Communication skills

Time management

Mechanical aptitude

Reading diagrams

Customer service

Educación

High school diploma or GED

EPA certification

Safety certifications

Descripción del empleo

Location

901 S Rohlwing Rd Ste G, Addison, IL 60101

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

• Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
• Generous PTO provided
• 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
• 29 paid days off after your 2nd year of employment
• Ready to get out of your work truck? We have ample advancement and career‑growth opportunities available across the U.S.
• Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
• Company-provided smart phone, tablet, uniform plan, and tool replacement program
• We'll make you better at what you do with our internal Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

Key Responsibilities

• Works under general supervision to perform maintenance calls
• Performs routine precision tune-ups and maintenance on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
• Inspects and performs limited diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
• Completes routine maintenance and equipment cleaning as needed or required
• Responsible for delivery and removal of parts and equipment needed to complete service work
• Assists the Service Technician in servicing heating, air conditioning, ventilation, and refrigeration equipment as well as accessories
• Using hand-held device records all required information on customer call
• Completes all forms and paperwork in a neat, timely, complete, and accurate manner
• If necessary, collects payment from customers
• Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
• Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
• Promotes products and services to the customer
• Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit
• Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
• Represents the company professionally, honestly, and ethically in all business matters and activities
• Follows standard procedures and process, ensures that the company vehicle is properly stocked
• Performs similar/other duties as needed or assigned

Desired Skills and Qualifications

• High school diploma or GED with additional training and 0-2+ years’ experience in HVAC with technical training certification preferred
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required
• Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
• Proficient and able to operate all necessary tools and equipment to perform various service projects
• Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on air conditioning equipment
• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
• Effective and efficient time-management and organizational skills
• Valid driver’s license with acceptable driving record
• Available to work flexible hours and on-call shifts as needed
• Experience performing basic maintenance work on HVAC equipment and related accessories is desirable
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units
• Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl
• Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
• Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to lift up to 40 pounds and ability to lift and carry items weighing up to 30 pounds

Annual Compensation Range

$41,200.00 - $52,500.00+

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Accessibility

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]