HVAC Lead Installer - Scranton, PA

Topline-Heating-; Scranton (Lackawanna County); On-site; USD 73,000 - 138,000; Full time

Benefits offered by this job

Paid training

Company tools

Bonuses

Job summary

TopLine Heating & Air is hiring skilled Residential Lead Installers to join our fast-growing, family-oriented team. With year‑round work, top pay, and a supportive culture, you’ll have the opportunity to build a long-term career, not just another job.

You will install residential HVAC systems, lead a crew of two to three installers, and provide exceptional customer service to ensure a five-star experience. The role includes paid training, advancement opportunities, and company-provided benefits

Qualifications

• Proven HVAC installation and service experience.
• Experience performing load calculations preferred.
• Strong technical knowledge of HVAC system design, installation, and service (including mini-splits and boilers).
• Excellent attention to detail and organizational skills.
• Strong leadership and crew management abilities.
• Computer proficiency with ServiceTitan, Google Workspace, and MS Office.
• Understanding of job costing and company financials preferred.
• Excellent communication and interpersonal skills.
• Ability to analyze information and make informed decisions quickly.

Responsibilities

• Install residential HVAC systems, including split systems, package units, mini-splits, boilers, and water heaters.
• Lead and oversee a crew of two to three installers on residential job sites.
• Communicate professionally with customers to ensure a five-star experience.
• Maintain timely and consistent communication with the Installation Manager.
• Assist with training and mentoring installation team members.
• Perform other duties as assigned by management.

Skills

HVAC installation

Load calculations

System design

Leadership

ServiceTitan

Google Workspace

MS Office

Job costing

Communication

Analytical thinking

Tools

ServiceTitan

Google Workspace

Microsoft Office

Job description

Full-Time | Multiple Locations | Hiring Immediately

Why Join TopLine Heating & Air?

We’re one of the fastest-growing residential HVAC companies in the country—and we’re looking for skilled, motivated Residential Lead Installers to join our 5-star, family-oriented team. With year-round work, top pay, and a supportive culture, you’ll have the opportunity to build a long-term career, not just another job.

Pay and Bonuses

• Annual Salary Range: $73,152 – $138,210 (based on experience and performance, inclusive of bonuses)
• Monthly Performance Bonuses: $500 – $4,000 per month
• Overtime opportunities available
• Paid drive time
• Benefits
• Medical benefits starting the 1st of the month after hire
• 401(k) with company match
• Paid vacation and holidays
• Company vehicle (wrapped), gas card, iPhone, and tablet provided
• Paid travel time
• Uniforms provided
• Paid training and continuing education
• Career growth opportunities through structured advancement programs
• Fun events: summer picnic, holiday party, Penn State football game tickets, paintball, flag football

Key Responsibilities

• Install residential HVAC systems, including split systems, package units, mini-splits, boilers, and water heaters
• Lead and oversee a crew of two to three installers on residential job sites
• Communicate professionally with customers to ensure a five-star experience
• Maintain timely and consistent communication with the Installation Manager
• Assist with training and mentoring installation team members
• Perform other duties as assigned by management

Requirements

• Experience and Skills
• Proven HVAC installation and service experience
• Experience performing load calculations preferred
• Strong technical knowledge of HVAC system design, installation, and service (including mini-splits and boilers)
• Excellent attention to detail and organizational skills
• Strong leadership and crew management abilities
• Computer proficiency and familiarity with ServiceTitan, Google Workspace, and Microsoft Office
• Understanding of job costing and company financials preferred
• Excellent communication and interpersonal skills
• Ability to analyze information and make informed decisions quickly

Physical Demands

• Regularly required to sit, stand, walk, stoop, kneel, and use hands and arms
• Frequently required to reach, lift, and carry up to 100 pounds
• Requires clear vision and the ability to adjust focus for detailed work

Work Environment

• Fast-paced and dynamic environment
• Moderate noise level with frequent interruptions and shifting priorities
• Requires effective and professional communication with customers, vendors, and team members
• Must maintain professionalism and composure under pressure