HVAC Lead Installer - Bethlehem/Scranton, PA

Topline Heating & Air; Bethlehem (Northampton County); On-site; USD 73,000 - 138,000; Full time

Benefits offered by this job

Medical benefits

401(k) company match

Paid vacation & holidays

Company vehicle + gas card

Phone & tablet provided

Paid travel time

Uniforms provided

Paid training & education

Career growth programs

Team events

Job summary

TopLine Heating & Air is hiring a Residential Lead Installer to join a fast-growing, family-oriented team in multiple US locations. The role leads two to three installers, installs residential HVAC systems (including mini-splits and boilers), and ensures a five-star customer experience with strong communication.

We offer year-round work, competitive base pay with bonuses, overtime, paid training, and a range of benefits including medical, 401(k) matching, paid vacation, company vehicle, travel

Qualifications

• HVAC installation and service experience is required.
• Experience with load calculations is preferred.
• Strong knowledge of system design, installation, and service (mini-splits, boilers).
• Excellent attention to detail and organizational skills.
• Leadership and crew management abilities.
• Proficiency with ServiceTitan and common office tools.
• Ability to analyze information and make quick decisions.

Responsibilities

• Install residential HVAC systems including split systems, package units, mini-splits, boilers, and water heaters.
• Lead and oversee a crew of two to three installers on residential sites.
• Communicate professionally with customers to ensure a five-star experience.
• Maintain timely, consistent communication with the Installation Manager.
• Assist with training and mentoring installation team members.
• Perform other duties as assigned by management.

Skills

HVAC installation/servicing

Leadership

Customer communication

Analytical decision-making

Crew management

Tools

ServiceTitan

Google Workspace

Microsoft Office

Job description

Full-Time | Multiple Locations | Hiring Immediately

Why Join TopLine Heating & Air?

We’re one of the fastest-growing residential HVAC companies in the country—and we’re looking for skilled, motivated Residential Lead Installers to join our 5-star, family-oriented team. With year-round work, top pay, and a supportive culture, you’ll have the opportunity to build a long-term career, not just another job.

Pay and Bonuses

• Annual Salary Range: $73,152 – $138,210 (based on experience and performance, inclusive of bonuses)
• Monthly Performance Bonuses: $500 – $4,000 per month
• Overtime opportunities available
• Paid drive time
• Benefits
• Medical benefits starting the 1st of the month after hire
• 401(k) with company match
• Paid vacation and holidays
• Company vehicle (wrapped), gas card, iPhone, and tablet provided
• Paid travel time
• Uniforms provided
• Paid training and continuing education
• Career growth opportunities through structured advancement programs
• Fun events: summer picnic, holiday party, Penn State football game tickets, paintball, flag football

Key Responsibilities

• Install residential HVAC systems, including split systems, package units, mini-splits, boilers, and water heaters
• Lead and oversee a crew of two to three installers on residential job sites
• Communicate professionally with customers to ensure a five-star experience
• Maintain timely and consistent communication with the Installation Manager
• Assist with training and mentoring installation team members
• Perform other duties as assigned by management

Requirements

• Experience and Skills
• Proven HVAC installation and service experience
• Experience performing load calculations preferred
• Strong technical knowledge of HVAC system design, installation, and service (including mini-splits and boilers)
• Excellent attention to detail and organizational skills
• Strong leadership and crew management abilities
• Computer proficiency and familiarity with ServiceTitan, Google Workspace, and Microsoft Office
• Understanding of job costing and company financials preferred
• Excellent communication and interpersonal skills
• Ability to analyze information and make informed decisions quickly

Physical Demands

• Regularly required to sit, stand, walk, stoop, kneel, and use hands and arms
• Frequently required to reach, lift, and carry up to 100 pounds
• Requires clear vision and the ability to adjust focus for detailed work

Work Environment

• Fast-paced and dynamic environment
• Moderate noise level with frequent interruptions and shifting priorities
• Requires effective and professional communication with customers, vendors, and team members
• Must maintain professionalism and composure under pressure