HVAC Installer - Veterans Encouraged to Apply!

Sila Services; Massachusetts; On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Residential HVAC Installer to join their dynamic team. This role involves installing HVAC systems with a focus on quality and customer satisfaction. The company prides itself on fostering a culture of growth and teamwork, providing extensive training and support for its employees. You will be part of a collaborative environment where your contributions are valued, and your professional development is prioritized. If you are passionate about HVAC technology and dedicated to delivering exceptional service, this opportunity is perfect for you!

Benefits

Company vehicle

Gas card

Company cell phone

401(k) with Company Match

Medical, Dental, and Vision Insurance

Health Savings Account

Paid Time Off (PTO)

Parental Leave

Safety shoe reimbursement

Yearly Performance Reviews

Qualifications

• Experience in HVAC installation and maintenance required.
• Strong customer service skills to ensure satisfaction.

Responsibilities

• Install HVAC systems according to specifications and maintain high service quality.
• Ensure safety adherence and maintain cleanliness of the company vehicle.

Skills

HVAC Installation

Customer Service

Technical Proficiency

Safety Protocols

Team Collaboration

Education

High School Diploma or equivalent

HVAC Certification

Tools

Service Titan

Ductwork Tools

Job description

Do you feel like your current job lacks opportunities for growth and advancement? Are you tired of working for a company that doesn’t invest in your professional development? Do you wish you were part of a team that values your expertise and supports your career goals?

At NETR, Inc., we understand the challenges HVAC Installers face. We are committed to creating a supportive and rewarding work environment where your contributions are celebrated and your growth is encouraged. As a leader in Ductless technology, we have built a reputation for excellence and innovation in the HVAC industry. Our dedication to continuous training and development ensures our team remains at the forefront of industry advancements.

About Us:

Since our founding, NETR, Inc. has been dedicated to delivering exceptional heating and air conditioning services. We specialize in Ductless technology, using top brands like Mitsubishi Electric to provide our customers with cutting-edge solutions for their comfort needs. Our comprehensive cleaning and preventive maintenance plans further reinforce our commitment to maintaining the highest standards of service.

Why Join NETR, Inc.?

At NETR, Inc., we believe in fostering a culture of growth, teamwork, and exceptional customer service. Our employees are our greatest asset, and we invest in their development through continuous training and support. When you join NETR, Inc., you’re not just starting a job—you’re joining a family. We celebrate our successes together, support each other through challenges, and are united by a common goal: to provide the best HVAC services in the industry. Join us and be part of a team that values your skills, encourages your growth, and recognizes your contributions.

In exchange for your skillset and commitment, we offer:

• Company vehicle, gas card, company cell phone, and tablet
• 401(k) with Company Match Program
• Best-in-class Medical, Dental, and Vision Insurance
• Health Savings Account with company contributions
• Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Parental Leave
• Special deals/Discounts on a variety of services and entertainment
• Tool account
• Safety shoe reimbursement
• Family & friends discounts on services
• Yearly Performance Reviews

As a Residential HVAC Installer at N.E.T.R, Inc., you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside an Install Apprentice, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.

Responsibilities:

• Installing HVAC related equipment according to manufacturer’s specifications.
• Designing, fabricating and installing various ducts and duct fittings as required.
• Receiving, verifying, and loading all equipment and materials needed for each job.
• Demonstrating and establishing effective working relationships with co-workers, superiors.
• Properly completing all paperwork required for each job.
• Maintaining cleanliness of assigned company vehicle.
• Maintaining high levels of customer service and satisfaction.

Residential HVAC Installer Success Metrics:

• Customer Satisfaction: Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.
• Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback.
• Efficiency and Productivity: Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards.
• First-Time Installation Success: Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues.
• Technical Proficiency: Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices.
• Safety Adherence: Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
• Mentorship and Guidance: Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience.
• Professionalism, Appearance, and Customer Communication: Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing N.E.T.R, Inc. during installations, earning high marks for professionalism from customers.
• Accuracy of Documentation: Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan.
• Team Collaboration: Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork.
• Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment.
• Installer and Apprentice Development: Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement.
• Timeliness and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time.
• Additional duties as assigned.

$20 - $45 an hour

Join our team and become an integral part of N.E.T.R, Inc.'s commitment to exceptional HVAC installations, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!