HVAC Install Manager

Fix-It 24/7; Charleston (SC); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Paid holidays

Leadership opportunity

Job summary

Fix-It 24/7 in Charleston is seeking an experienced HVAC Install Manager to lead our residential installation department. This hands-on leadership role requires managing technicians, schedules, and workflows to ensure safe, quality installations that meet company standards.

The ideal candidate has strong residential HVAC installation experience, proven leadership, and the ability to drive profitability while maintaining excellent customer service.

Qualifications

• Minimum residential HVAC installation experience.
• Leadership/management experience preferred.
• Strong understanding of residential HVAC systems, installation, and troubleshooting.
• Ability to manage multiple installation crews and fast-moving schedules.
• Proficiency with KPIs and department goals.

Responsibilities

• Lead HVAC installation teams and develop technicians.
• Manage daily schedules, manpower, and job assignments.
• Ensure installations meet standards, safety, and codes.
• Monitor KPIs, productivity, and job costing.
• Drive revenue and profitability while ensuring customer experience.
• Conduct quality-control checks and address concerns.
• Collaborate with sales, service, warehouse, dispatch, and leadership.
• Recruit, onboard, train, and retain installers.
• Hold team members accountable to performance standards.
• Identify process improvements to increase capacity.

Skills

HVAC installation

Leadership

Problem solving

Customer service

KPIs

Tools

Service Titan

Job description

Compensation: $90,000–$100,000 Base Salary + Bonus Potential
Full-Time | Leadership Position

About Fix-It 24/7

Fix-It 24/7 is a rapidly growing home services company committed to delivering exceptional service to our customers and creating great career opportunities for our team.

We’re looking for an experienced HVAC Install Manager to lead our residential installation department in Charleston. This is a hands-on leadership role for someone who knows residential HVAC installation, can lead and develop technicians, and understands how to run a productive, profitable install department.

What You'll Do

As the HVAC Install Manager, you will take ownership of the day-to-day performance of the installation department, including:

• Lead, coach, train, and develop HVAC installation teams
• Manage daily installation schedules, manpower, and job assignments
• Ensure installations are completed correctly, efficiently, safely, and to company standards
• Monitor department KPIs, productivity, job costing, callbacks, and overall performance
• Drive revenue and profitability while maintaining a strong customer experience
• Conduct quality-control checks and address installation or workmanship concerns
• Work closely with sales, service, warehouse, dispatch, and leadership teams
• Ensure crews have the equipment, materials, and information needed to complete jobs successfully
• Help recruit, onboard, train, and retain high-performing installers
• Hold team members accountable to performance and company expectations
• Identify opportunities to improve processes, efficiency, and installation capacity
• Ensure compliance with applicable codes, permitting requirements, safety standards, and manufacturer specifications
• Support inventory and equipment planning based on installation demand
• Handle escalated customer concerns professionally and work toward timely resolutions
• Create a culture of accountability, teamwork, urgency, and continuous improvement

What We’re Looking For

• Strong residential HVAC installation experience required
• Previous HVAC leadership or management experience strongly preferred
• Thorough understanding of residential HVAC systems, installation practices, and troubleshooting
• Ability to effectively manage multiple installation crews and a fast-moving schedule
• Strong leadership and people-development skills
• Comfortable managing performance through KPIs and department goals
• Strong organizational, communication, and problem-solving skills
• Ability to identify operational problems and implement solutions
• Customer-focused mindset with high standards for quality
• Experience with Service Titan or similar home-services software is a plus
• Valid driver’s license with an acceptable driving record
• Must be able to successfully complete applicable pre-employment screening requirements

Compensation

Base Salary: $90,000–$100,000 annually, based on experience

PLUS bonus potential based on department and company performance.

Why Join Fix-It 24/7?

• Competitive base salary + bonus opportunity
• Full benefits package
• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Paid holidays
• Leadership opportunity with a growing organization
• Strong support from operations and company leadership
• Opportunity to build, develop, and grow a high-performing HVAC installation department
• Long-term career advancement opportunities