HVAC Install Lead – Build a High-Performance Team

Berkeys Plumbing, A/C and Electrical; Southlake (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Berkeys Plumbing, A/C & Electrical is seeking an experienced HVAC Install Manager to lead residential installation operations in the Dallas–Fort Worth area. This is a hands-on leadership role, not desk-only, responsible for staffing, scheduling, installation quality, and customer satisfaction.

You will oversee HVAC Install, Warranty, and IAQ teams, coach technicians, manage KPIs, and partner with Sales, Dispatch, and Quality Control to keep jobs moving smoothly.

Qualifications

• 5+ years of residential HVAC experience in installation, service, maintenance, repair, or related technical capacity.
• Experience leading HVAC technicians, installers, field employees, or residential installation operations.
• Strong residential HVAC installation and technical knowledge.
• Experience with installation quality, commissioning, airflow, refrigerant procedures, job costing, and customer resolution.
• Experience managing Warranty, IAQ, Install Leads, Helpers, or subcontractors is highly preferred.
• Ability to understand and manage KPIs, labor, materials, productivity, and department performance.
• Professional fluency in English and Spanish preferred.

Responsibilities

• Lead, coach, develop, and hold accountable HVAC Install Leads, Install Helpers, Warranty and IAQ team members.
• Oversee daily installation operations, crew assignments, workload, scheduling and department capacity.
• Ensure residential HVAC installations are completed safely, correctly, efficiently, and on time.
• Provide technical and operational support to crews when challenges arise in the field.
• Drive installation quality through jobsite visits, quality inspections, commissioning standards, coaching and corrective action.
• Oversee Warranty and IAQ operations, including component replacements, duct cleaning, filtration, UV lights, air purification and other IAQ solutions.
• Monitor department KPIs including revenue, gross margin labor efficiency, productivity, callbacks, warranty rates, inspection results and customer satisfaction.
• Partner with Sales, Dispatch, Warehouse, Permitting, Purchasing, Fleet, Customer Service, and Quality Control to keep jobs moving successfully.
• Resolve escalated customer and field concerns while protecting the customer experience and company standards.
• Recruit, onboard, train, and develop HVAC talent while building a strong pipeline of future leaders.

Skills

Team leadership

HVAC installation knowledge

KPIs analysis

Bilingual English/Spanish

Customer service

Education

EPA Universal Certification

TDLR ACR Technician registration

Tools

ServiceTitan

Job description

Berkeys Plumbing, A/C & Electrical is seeking an experienced HVAC Install Manager to lead residential installation operations in the Dallas–Fort Worth area. This is a hands-on leadership role, not desk-only, responsible for staffing, scheduling, installation quality, and customer satisfaction.

You will oversee HVAC Install, Warranty, and IAQ teams, coach technicians, manage KPIs, and partner with Sales, Dispatch, and Quality Control to keep jobs moving smoothly.