HVAC Install Helper I

Service Experts; Frederick (MD); On-site; USD 19,000 - 30,000; Full time

Job summary

Service Experts in Frederick, MD is seeking an HVAC Installer Helper I — an entry-level role working under supervision to assist with installing HVAC equipment in customers' homes.

You will support installers with duct work, equipment delivery, and site setup, while learning safety practices, customer service, and company procedures.

This position emphasizes reliability, basic HVAC knowledge, and the ability to lift and maneuver equipment, with opportunities to grow.

Qualifications

• High school diploma or GED required, with 0–2 years HVAC exposure.
• EPA and safety certifications required.
• Basic knowledge of HVAC equipment operation.
• Ability to learn to operate tools and equipment.
• Excellent communication and time-management skills.
• Valid driver’s license with reliable driving record.
• Willing to work flexible hours and on-call.
• Ability to lift up to 75 pounds and access attics/basements as needed.

Responsibilities

• Assist installers to install HVAC equipment in customers’ homes.
• Assist with duct installation and accessories per specifications.
• Ensure customer service excellence and satisfaction.
• Deliver and remove equipment as needed for installations.
• Maintain cleanliness and proper use of company vehicles and tools.
• Complete paperwork neatly and accurately.
• Represent the company professionally and adhere to safety policies.
• Maintain regular attendance and reliability.

Skills

Communication skills

Time management

Mechanical aptitude

Reading wiring diagrams

Valid driver’s license

Safety awareness

Education

High School Diploma/GED

Job description

Welcome! The HVAC Installer Helper I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the Installation family. Works under close supervision.

Key Responsibilities

• Works under direct supervision of the Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home
• Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacturer specifications
• Assists in the installation of ducts and duct fittings
• Performs duties so as to deliver of excellent customer service and sustain high levels of customer satisfaction
• Assists in the delivery and removal of equipment needed to complete the installation work
• Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are being properly used, maintained, and properly accounted for
• As needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner
• Represents the company professionally, honestly, and ethically in all business matters and concerns
• Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image
• Performs similar/other duties as needed or assigned
• Regular, reliable attendance

Health & Safety Roles And Responsibilities

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)
• Never removes or renders ineffective safety guards, devices, or clothing prescribed to be in place or worn
• Complies with the general rules as prescribed by company program(s) procedure(s)
• Operates devises or equipment as prescribed by company program(s) or procedure(s)
• Participates in any safety initiatives, teams, or committees
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately
• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
• Does not perform act that may endanger the safety or well‑being of others
• Does not engage in any pranks, contests, or rough boisterous behavior
• Works in compliance with applicable legislative requirement

Desired Skills And Qualifications

• High school diploma or GED with additional training and 0 to 2 years’ experience in HVAC with technical training certification preferred
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
• EPA and safety certifications required
• Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
• Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment
• Basic skills in reading wiring diagrams
• Effective communication skills to communicate with customer and to provide excellent customer service
• Effective and efficient time-management and organizational skills
• Valid driver’s license with acceptable driving record
• Available to work flexible hours and on-call shifts as needed
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl
• Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
• Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

• Minimum Experience: 0 - 2 years
• Minimum Education: High School Diploma/GED Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]