HVAC Install Apprentice (Experienced)

Thornton & Grooms Heating, Cooling & Plumbing; Farmington Hills (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Thornton & Grooms Heating, Cooling & Plumbing in Farmington Hills is seeking an HVAC Install Apprentice. In this role, you will support residential HVAC installations while learning the trade and ensuring excellent customer service. The ideal candidate has 1-2 years of HVAC experience or a strong willingness to learn, a high school diploma or GED, and a reliable work ethic. This position offers a chance to grow in a supportive team environment with training opportunities.

Qualifications

• 1–2 years HVAC experience or strong willingness to learn.
• Ability to meet Lead Installer at job sites daily.
• Coachability and strong work ethic required.

Responsibilities

• Assist with residential HVAC installations.
• Maintain clean job sites and well-stocked trucks.
• Communicate clearly with Lead Installer and customers.

Skills

HVAC experience

Strong work ethic

Reliability

Clear communication

Education

High school diploma or GED

Job description

If you’re eager to continue learning, you're a hard worker, and you want to be a part of a team that takes pride in doing the job right, you won’t just assist; you’ll build a career here.

HVAC Install Apprentice (Experienced)

Support the Lead Installer on residential HVAC jobs while learning the trade and delivering a 5-star customer experience.

What You’ll Do

• Assist with residential HVAC installations (heating, cooling, ventilation, refrigeration)
• Show up on time and ready to work at the job site each day
• Help ensure jobs are staged, organized, and completed to quality standards
• Maintain clean job sites and well‑stocked trucks
• Communicate clearly with your Lead Installer and customers
• Learn and utilize ServiceTitan and internal install systems
• Support payment collection and job completion processes
• Participate in hands‑on weekly training and development
• Follow OSHA and company safety standards at all times
• Work alongside your team to deliver a smooth, professional install

KPIs for Success (Within 1 Year)

• Step in and run a job when the Lead Installer is unavailable
• Meet daily department KPI goals (Labor, Equipment, Materials)
• Maintain a 9.3+ NPS through customer satisfaction
• Obtain EPA Certification
• Obtain NATE Core Certification
• Become Nexstar Service System Certified

What We’re Looking For

• 1–2 years HVAC experience (or strong willingness to learn)
• High school diploma or GED
• Strong work ethic, reliability, and coachability
• Ability to meet Lead Installer at job sites daily
• Clear communication and a team‑first mindset

If you’re an experienced apprentice and looking to grow with a strong team, and take pride in your work, this job is for you!