HVAC Inside Sales Representative

BELIMO Holding AG; Danbury (CT); Hybrid; USD 38,572 - 48,216; Full time

Benefits offered by this job

Comprehensive benefits package

Performance bonus

Equal opportunity employer

Job summary

A leading manufacturer of control devices is seeking an Inside Sales Representative in Danbury, CT. This role involves supporting customers and sales managers by generating quotes and providing technical documents. Candidates should possess an Associates Degree, experience in technical support, and strong communication skills. The position offers a salary range of $28 - $35 per hour, along with potential bonuses and benefits in a hybrid work model.

Qualifications

• Two years providing Technical Support by telephone and email in a manufacturing company.
• HVAC background considered a plus.
• Proficient communication and typing skills.

Responsibilities

• Provide timely Offers (quotes, pricing, anticipated lead time) to customers.
• Coordinate with Inside Sales Representatives in other Regions.
• Develop technical product and application knowledge.

Skills

Technical Support

Communication

Time Management

Organizational Skills

Education

Associates Degree in a technical discipline

Tools

Microsoft Outlook

Microsoft Excel

Adobe

Job description

The Inside Sales Representative provides timely support to customers and Belimo sales managers by generating Offers in response to quote requests, technical documentation (as requested) and following up with appropriate communication. The Inside Sales Representative assists in their assigned Region’s sales growth through accurate and timely quotations, supplemented by effective customer (external) and internal communication / follow-up.

What You'll Do

• Provide timely Offers (quotes, pricing, anticipated lead time) to customers and Belimo sales managers upon request. Process and register Offers into SAP.
• Effective, timely communication with customers and Belimo colleagues. Follow up on Offers to customers as directed by Region, Territory (District), and Key Account Sales Managers.
• Gather appropriate details (project name, location, customer contact name) when responding to requests so that the appropriate information can be provided to Belimo Sales Managers for customer follow-up.
• Effectively coordinate with and support Inside Sales Representatives assigned to other Regions to ensure that all U.S. customers are responded to in a timely manner, independent of specific quote request backlogs, vacations, etc.
• Develop and continually increase technical product and application knowledge to increase effectiveness and throughput of quoting activity. Effectively interpret valve schedules (pdf or Excel) and cross-reference competitor model numbers to select and offer the most appropriate Belimo product. Interface with Belimo Technical Support when questions arise with respect to Belimo product selection.
• Interface with Customer Service on lead time and specific order details for customer and internal communication, as necessary.
• Provide Technical Documentation to customers upon request.

Who You Are

• Associates Degree in a technical discipline or an applicable business program certification or technical program certification.
• Two years providing Technical Support by telephone and e-mail in a manufacturing company.
• HVAC background considered a plus
• Proficient communication and typing skills with high level of accuracy.
• High degree of time management and organization required.
• Must have excellent interpersonal skills and maintain both a proactive and positive attitude. Effective teaming with other Belimo colleagues within the Region, Tech Support, Customer Service, and other functional areas.
• Proficient use of personal computer, along with additional software products such as Microsoft Outlook, Microsoft Excel, and Adobe.

Who We Are

Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,400 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995.

Belimo is committed to paying all employees in a fair, equitable and transparent manner. The base pay for this position ranges from $28 - $35 hourly with a target performance bonus of 7% of an employee’s annual base salary. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo

This position is not eligible for visa sponsorship such as H1B, TN, E-3, STEM OPT

Location United States of America, Danbury Category Product Management Department Technical Support AM Job type Permanent Job flexibility Hybrid Recruiter Katherine Smallhorn