HVAC Field Supervisor

Sila Services; United States; On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health (family coverage)

Dental

Vision

Paid Vacation/Holidays

401(k) w/ company match program

Life Insurance

Short & Long-Term Disability Insurance

Professional Development opportunities

Job summary

Dave's World in Augusta, ME is seeking a Field Supervisor to oversee HVAC, plumbing and electrical installations. You will coordinate site visits, ensure efficient job execution, and work with installation teams to maximize profitability.

The ideal candidate has at least 3 years of field supervision experience, strong customer service and communication skills, and comfort with software like Service Titan, Wintac, and Microsoft Office.

Qualifications

• Excellent customer service skills required.
• Strong verbal and written communication abilities.
• Team-first attitude with collaborative mindset.
• Proficient with computer/tablet software (Microsoft 365, Service Titan, Wintac, Outlook).
• Demonstrated problem solving and troubleshooting skills.
• Willingness to work nights and weekends.

Responsibilities

• Review current and sold jobs with Installation Manager and perform site visits daily.
• Ensure job stock tickets are complete and accurate.
• Assist in recruiting and training installation employees.
• Reassess installation tasks and resolve issues promptly.
• Support Installation Administrator with installation duties as needed.
• Assist Purchasing during backorders or shortages.
• Aid installation technicians with major elements and structures.
• Work in a fast-paced environment.
• Conduct site visits with Sales to verify ability and profitability of work.
• Monitor client matters and address issues to ensure client satisfaction.
• Obtain required permits for jobs and coordinate inspections.
• Upsell on visits when opportunities arise to increase revenue.
• Be ready to respond to emergency calls during installations.

Skills

Customer service

Communication

Teamwork

Problem solving

Flexible schedule

Tools

Microsoft Office

Service Titan

Wintac

Outlook

Job description

Field Supervisor| Augusta, ME

Dave's World

Want steady work, good people, and a company where you can actually build a career? Welcome to Dave's World.

We're growing across Maine and looking for HVAC, plumbing, and electrical pros who like working with their hands, solving problems, and helping customers. Whether you've been in the trades for years or you're ready for your next step, there's room to grow here.

Come join the crew and let's get to work.

Key responsibilities, duties and jobs:

Reviewing all current and sold jobs with the Installation Manager and executing site visits to active and scheduled installations daily for ease of installation and maximum profitability

Assuring that job stock tickets are complete and accurate

Participating in the recruitment and instructional requirements for the installation employees.

Continuously reassessing the installation tasks of the team and getting back to settle issues and matters of concern.

Aiding the Installation Administrator with installation duties and tasks for the office, sometimes directly and sometimes indirectly.

Aiding the Purchasing Department in the event of backorders or equipment shortages

Providing easy back up and aid to new trade plans, programs and possibilities within the company.

Assist installation technicians with mending and initiating the major elements and structures.

Ability to work in a fast-paced environment

Conducting site visits with Sales to ensure ability and profitability of the work to be performed

Monitoring client matters and address any/all issues that occur in a timely fashion to ensure perfectly contented client services.

Responsible for obtaining required permits for jobs when needed and standing for inspections

Actively upsell on visits when the opportunity is available to increase revenue

Stand ready to respond to any emergency calls during the installation process

Essential Behavior Requirements

• Must have exceptional customer service skills
• Excellent communication skills
• A "Team First" attitude
• Must be proficient in computer/tablet skills including Microsoft Office, Service Titan, Wintac, Outlook etc.
• Problem Solving and Troubleshooting Skills
• Willingness to work nights and weekends

Benefits

• Health (family coverage)
• Dental
• Vision
• Paid Vacation/Holidays
• 401(k) w/ company match program
• Life Insurance
• Short & Long-Term Disability Insurance
• Professional Development opportunities

Job Type: Full-time

Pay: Up to $95,000.00 per year

Job Type: Full-time

Experience level:

3 years

Schedule:

8 hour shift Monday to Friday, Weekends as needed

License/Certification:

Driver's License (Preferred)

Ability to Commute:

Augusta, ME