HVAC Field Service Technician

https:/jobs.gogpac.com/gpac/search/Apply/all/4725/504377829/HVAC%20Field%20Service%20Technician.html; Randolph (MA); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading HVAC solutions provider is seeking a motivated Field Services Technician in Massachusetts. This role involves extensive travel within the Northeast to conduct critical measurements, troubleshoot HVAC issues, and ensure high standards of product installation and performance. Successful candidates will possess strong technical skills, independent problem-solving abilities, and a willingness to learn. Opportunities for advancement and fully covered travel expenses are included.

Benefits

All travel expenses covered

Opportunities for advancement

Qualifications

• Proven ability to troubleshoot and solve problems in the field.
• Ability to read and interpret technical drawings and specifications.
• Comfortable working at heights and in various weather conditions.

Responsibilities

• Travel to customer sites to take precise field measurements.
• Inspect, troubleshoot, and resolve warranty issues.
• Diagnose issues in HVAC applications and implement solutions.
• Provide on-site installation support as needed.
• Communicate clearly with customers and manage expectations.
• Independently schedule and execute site visits.

Skills

Troubleshooting

Technical drawings interpretation

Measurement tools proficiency

Power tools use

Physical stamina

Education

3+ years of HVAC installation, service, or manufacturing experience

Job description

75-85% Travel in NORTHEAST, OCCASIONAL TRAVEL TO CAROLINAS
Currently seeking a highly motivated, technically skilled Field Services Technician to join our growing team. This role will be primarily out in the field, traveling extensively throughout the Northeast and periodically to the Carolinas, making critical measurements, troubleshooting issues, and ensuring our HVAC solutions are installed and performing to the highest standard to ensure our products are designed, built and delivered right every time.

The ideal candidate thrives on independence, problem-solving, and delivering results, and will be the go-to expert on site for precise AHU curb and adaptor field measurements, warranty assessments, and occasional installation support. This role will have a direct impact in ensuring our products are built right, fit right, and perform right; the first time. Works under limited supervision. Other duties may be assigned as necessary. Opportunities for advancement possible.

Essential Functions:

• Field Measurements: Travel to customer sites to take precise field measurements for AHU curbs, adaptors, and related products.
• Warranty Support: Inspect, troubleshoot, and resolve warranty issues for Cambridgeport’s AHU product line.
• Technical Problem-Solving: Diagnose issues in a wide range of HVAC applications, identify root causes, and implement effective solutions.
• Installation Assistance: Provide on-site installation support for AHU products as needed.
• Customer Interaction: Act as a professional, knowledgeable Cambridgeport representative — communicate clearly, manage expectations, and build trust.
• Self-Management: Independently schedule, plan, and execute site visits, managing time and resources effectively.
• Documentation: Record accurate site data, photos, and measurements; prepare detailed service and measurement reports.
• Team Collaboration: Coordinate with Sales, Engineering, and Production to ensure smooth project execution.

Qualifications & Skills

Required:

• Proven ability to troubleshoot and solve problems in the field.
• Ability to read and interpret technical drawings and specifications.
• Proficient with measurement tools, hand tools, and basic power tools.
• Comfortable working at heights and in various weather conditions.
• Valid driver’s license with clean driving record; willing to travel extensively.
• Ability to lift 50+ lbs with assistance when needed.

Preferred:

• 3+ years of HVAC installation, service, or manufacturing experience.
• Strong understanding of AHUs, curbs, adaptors, and rooftop HVAC systems is preferred, but are willing to train the right candidate.
• Experience with warranty service and field measurement in HVAC applications.

• Knowledge of sheet metal fabrication or rooftop equipment installation is preferred but are willing to train the right candidate.

Travel & Work Environment

• 75–85% travel, primarily in the Northeast, with periodic trips to the Carolinas.
• Mix of outdoor and indoor environments, including rooftops and active construction sites.

Overnight stays required (all travel expenses covered).