HVAC Dispatcher - Manassas, VA

Aksarben Heating, Air Conditioning, Plumbing; Manassas (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Aksarben Heating, Air Conditioning, Plumbing is seeking a full-time Dispatch Coordinator in Manassas, Virginia. This role involves efficiently dispatching service technicians, managing call flow, and ensuring customer satisfaction. Ideal candidates will have prior dispatching experience and proficiency in Microsoft Office. The position offers competitive pay, opportunities for career growth, and various benefits including medical insurance and paid time off.

Benefits

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Qualifications

• Prior trades dispatching experience is required.
• Must report daily to the office (not a remote position).
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.

Skills

Dispatching experience

Proficiency in Microsoft Office

Local area knowledge

Multi-line phone systems

Job description

Company Name

ARS-Rescue Rooter

Overview

Full-time, year-round work

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

Pay Range: $20 - $25 per hour based on experience, ability, and availability

Schedule: varied shift, some weekends and evenings required

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 13 days PTO + 8 paid holidays

• Company-paid life insurance

• Clean office environment with strong team culture

• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior trades dispatching experience is required

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.