HVAC Dispatch Pro: Optimize Schedules & Customer Experience

One Hour Heating & Air Conditioning; Levittown (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Career development programs

Job summary

One Hour Heating & Air Conditioning in Levittown, Pennsylvania, is seeking a professional Dispatcher to manage all service calls ensuring client satisfaction. In this role, you will keep field personnel efficiently scheduled and communicate with clients to arrange appointments.

The ideal candidate should have a high school diploma or equivalent and possess good computer skills, along with customer service experience. Join a team that values its employees and offers competitive pay and flexible scheduling.

Qualifications

• High school diploma or equivalent required.
• Must have good computer software skills.
• Prior customer service experience preferred.

Responsibilities

• Manage dispatch board for service calls.
• Notify clients of Technician delays.
• Coordinate delivery of parts to Technicians.
• Ensure Technicians arrive on time.
• Debrief with Technicians to resolve client issues.

Skills

Good computer software skills

Customer service experience

Education

High school diploma or equivalent

Job description

One Hour Heating & Air Conditioning in Levittown, Pennsylvania, is seeking a professional Dispatcher to manage all service calls ensuring client satisfaction. In this role, you will keep field personnel efficiently scheduled and communicate with clients to arrange appointments.

The ideal candidate should have a high school diploma or equivalent and possess good computer skills, along with customer service experience. Join a team that values its employees and offers competitive pay and flexible scheduling.