HVAC Diagnostic Technician

Norse Home Solutions; Minnesota; On-site; USD 52,000 - 76,000; Full time

Job summary

Norse Home Solutions in Minnesota is seeking an HVAC Diagnostic Technician to identify root causes of system failures and optimize performance. You will analyze performance, document findings, and collaborate with service technicians to implement repairs for residential HVAC systems.

The role requires using advanced diagnostic tools, conducting electrical and mechanical testing, and communicating repair options clearly to customers to ensure satisfaction and safety.

Qualifications

• Candidate should have strong HVAC knowledge and ability to diagnose complex issues.
• Experience with electrical and mechanical testing is preferred.
• Ability to communicate findings and recommendations clearly to customers.

Responsibilities

• Perform thorough inspections of HVAC systems to detect performance issues.
• Use diagnostic tools to test electrical and mechanical components.
• Identify and document the root causes of system malfunctions.
• Collaborate with service technicians to implement repair recommendations.
• Explain system issues and repair options clearly to customers.
• Ensure accurate system diagnostics for efficient repairs and maintenance.
• Maintain detailed records of diagnostics, parts used, and findings.
• Follow safety protocols when working with electrical and refrigerant systems.
• Recommend preventive maintenance to reduce future equipment failures.
• Stay updated on HVAC technologies, controls, and troubleshooting methods.

Skills

HVAC troubleshooting

Diagnostics tools

Airflow

Tools

Diagnostic tools

Job description

The HVAC Diagnostic Technician specializes in identifying, troubleshooting, and diagnosing issues in residential heating, ventilation, and air conditioning systems. This role is critical in determining the root cause of equipment failures, optimizing system performance, and ensuring customer satisfaction.

Technicians use advanced diagnostic tools, electrical and mechanical testing equipment, and performance monitoring instruments to detect system malfunctions. Responsibilities include analyzing system performance, inspecting components, recommending repair solutions, and collaborating with service technicians to implement repairs. Accurate reporting and documentation are required for all diagnostics performed.

Candidates must demonstrate strong technical expertise, critical thinking, and problem-solving skills. Knowledge of HVAC systems, controls, refrigeration cycles, airflow dynamics, and safety standards is essential. This role may involve customer interaction to explain findings, proposed repairs, and preventive maintenance recommendations.

What you’ll be doing

• Performing thorough inspections of HVAC systems to detect performance issues
• Using diagnostic tools to test electrical and mechanical components
• Identifying and documenting the root causes of system malfunctions
• Collaborating with service technicians to implement recommended repairs
• Explaining system issues and repair options clearly to customers

Key Responsibilities

• Ensure accurate system diagnostics for efficient repairs and maintenance
• Maintain detailed records of diagnostics, parts used, and findings
• Follow safety protocols when working with electrical and refrigerant systems
• Recommend preventive maintenance to reduce future equipment failures
• Stay updated on HVAC technologies, controls, and troubleshooting methods

Skills

• HVAC troubleshooting, diagnostics tools, airflow