HVAC Controls Technician II

Daikin Applied Americas Inc; Boston (MA); On-site; USD 52,000 - 83,000; Full time

Benefits offered by this job

Factory Certified Training

Online Training Courses

Company vehicle

Laptops and mobile devices

Career growth opportunities

Diversity and inclusion initiatives

Job summary

Daikin Applied Americas Inc is seeking a BAS HVAC Controls Technician II in Boston, MA. The role covers installation, programming, service of commercial digital control systems and supporting BAS for customers with focus on quality and profitability.

Responsibilities include troubleshooting, maintenance, and commissioning, plus providing training and high‑level technical support to HVAC technicians, while ensuring safety and compliance across projects.

Qualifications

• High School Diploma or GED required for foundational training.
• 3+ years of related experience with increasing responsibility.
• Valid driver's license with acceptable driving record.
• Ability to lift 50 lbs with or without accommodations.
• Required license(s) and/or training card as required by local law.

Responsibilities

• Provide responsive customer service to build lasting relationships.
• Identify, analyze, diagnose, and troubleshoot direct digital control systems.
• Perform preventive maintenance, commissioning, and modifications as needed.
• Maintain BAS by inspecting trend logs, schedules, and programming.
• Provide controls technical support to HVAC technicians.
• Create and implement programming and graphics for installations and retrofits.
• Commission controls installations and verify sequences meet specs.
• Provide training and follow-ups for customers and operations staff.
• Complete work orders and review with customers for accuracy.

Skills

Customer service

Troubleshooting

Diagnostics

Communication skills

Time management

Self-motivation

Team player

Networking fundamentals

Education

High School Diploma or GED

Niagara AX/4 certification

Driver's license

Tools

DDC controllers

Test instruments

Calibration tools

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! The HVAC Controls Technician II position for Building Automation Systems (BAS) is critical to our success in ensuring our customers receive top-notch service as it relates to the installation, programming, and service of commercial digital control systems while maintaining quality and profitability. The position will be responsible for providing technician support for BAS, maintenance agreements, system upgrades, and controls related service requests. Location: Boston, MA

What you will do

• Provide responsive and professional customer service with the goal of building and maintaining long‑term customer relationships
• Identify, analyze, diagnose, and troubleshoot direct digital control systems
• Perform preventative maintenance, commissioning, and replacement modifications as needed or requested by customers
• Maintain building automation systems by inspecting trend logs, reports, schedules, applications, hardware, and programming
• Provide controls technical support to HVAC technicians
• Create and/or implement programming and graphics for new installations and retrofit projects
• Commission controls installations and verify that control sequences meet scope, design, or specifications
• Provide training and follow-ups for Customers and operations personnel
• Complete work orders and review with customers for accuracy
• Continually look for ways to improve our processes and ability to serve our customers effectively

What’s in it for you

• Factory Certified Training, Online Training Courses, or other professional on the job training in the HVAC Industry
• The opportunity to work on all types of commercial equipment and cutting‑edge technologies such as Intelligent Equipment, Magnetic Bearing Technology, and VRF Technology
• Daikin Applied provides technicians with company vehicle, laptops, mobile devices, and other technologies
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
• The opportunity to work for a leading innovator in HVAC and make a difference in environmental initiatives to create a more sustainable world for all

Minimum Qualifications

• High School Diploma or GED.
• 3+ years of related experience with increasing responsibility.
• Valid driver's license with acceptable driving record.
• Ability to lift 50lbs with or without an accommodation.
• Required license(s) and/or training card as required by local law district.

Preferred Qualifications

• Experience in BAS, HVAC, or related industry.
• Proficiency with test instruments and calibration tools.
• Competency in operation of engineering/commissioning tools, DDC controllers and field devices, BACnet protocol fundamentals.
• Competency in the operation of HVAC equipment and controls.
• Ability to understand written sequences of operation.
• Ability to read low voltage wiring diagrams and controls flow diagrams.
• Niagara AX and/or Niagara 4 certification.
• Experience with any common integration protocols such as: BACnet MST / IP, LON, Modbus TCP / RTU, Ethernet OIP, MQTT, or SQL.
• Strong computer skills, including computer networking fundamentals.
• Good verbal and written communication skills.
• Customer-focused, results‑oriented professional, and strong team player.
• Motivated self‑starter that demonstrates initiative.
• Ability to manage multiple priorities and stay organized.
• Current first aid / CPR card.

The typical hourly pay rate for this position ranges from $37.90 - $60.46 in MA. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Employment is contingent upon successful completion of pre‑employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety‑sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. And we are honored to say we were named to Forbes' America's Best-In-State Employers list for 2025, ranking #1 in Minnesota for Manufacturing and Engineering. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong - and be able to make your mark. Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.