HVAC Controls Technician II

Daikin Applied Americas Inc; Knoxville (TN); On-site; USD 44,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, vision options

401K with employer match

Paid time off & holidays

Paid sick time

Job summary

Daikin Applied Americas Inc. seeks a full-time Controls Technician II in Knoxville, TN, to install, program, and service commercial building digital control systems onsite. You’ll work with Daikin and third-party controls, ensuring proper operation and customer satisfaction.

You will troubleshoot BAS, perform commissioning, and provide technical support to HVAC technicians while advancing your knowledge through regional training and on-the-job learning.

Qualifications

• Experience in BAS, HVAC or related industry preferred.
• Proficiency with test instruments and calibration tools.
• Competency with DDC controllers, field devices, BACnet fundamentals.
• Ability to read low voltage wiring/controls diagrams.
• Niagara AX/4 certification preferred.
• Knowledge of common integrations: BACnet MST/IP, Modbus, Ethernet OIP, MQTT, SQL.

Responsibilities

• Provide responsive and professional customer service to build long-term relationships.
• Identify, diagnose, and troubleshoot direct digital control systems.
• Perform preventative maintenance, commissioning, and modifications per requests.
• Maintain BAS by inspecting logs, reports, schedules, hardware, and programming.
• Support HVAC technicians with controls expertise.
• Create and implement programming/graphics for new installations and retrofits.
• Commission controls and verify control sequences meet specs.
• Record billing, inventory, timecards, and reports timely.
• Train customers and explain technical information to technical and non-technical audiences.
• Participate in available training and continue to develop skills.

Skills

BAS experience

HVAC knowledge

Test instruments

DDC controllers

BACnet fundamentals

HVAC controls

Wiring diagrams

Niagara AX/4

Networking basics

Education

High School Diploma or GED

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a full-time Controls Technician II. In this role, you will be responsible for installation, programming, and service of commercial building digital control systems. These responsibilities will increase based on exposure to tasks, ability to develop troubleshooting skill set, and consistent and accurate completion of assignments. The Building Automation Systems (BAS) you will be installing and servicing includes but is not limited to Daikin branded controls or third-party controls system. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Knoxville, TN. - Onsite

What you will do:

• Provide responsive and professional customer service with the goal of building and maintaining long-term customer relationships
• Identify, analyze, diagnose, and troubleshoot direct digital control systems
• Perform preventative maintenance, commissioning, and replacement modifications as needed or requested by customers
• Maintain building automation systems by inspecting trend logs, reports, schedules, applications, hardware, and programming
• Provide controls technical support to HVAC technicians
• Create and/or implement programming and graphics for new installations and retrofit projects
• Commission controls installations and verify that control sequences meet scope, design, or specifications
• Record and report billing, inventory, timecards, technician tip reports, and other articles as required and in a timely manner
• Interact and train customers by offering status reports of service before, during, and after each call and explain technical information to both technical and non-technical audiences
• Participate in available training through regional technician trainers, off-site learning modules, and Daikin Learning.
• Maintain all required certifications and continue to develop new skill sets
• Ensure standards, policies, procedures, and maintenance of a clean work area are always upheld
• Follow all OSHA and Daikin Applied safety policies and procedures

What’s in it for you:

• Factory Certified Training, Online Training Courses, or other professional on the job training in the Building Automation and HVAC Industry
• The opportunity to work on all types of Building Automation Systems and cutting-edge technologies such as Intelligent Equipment
• Daikin Applied provides technicians with company vehicle, laptops, mobile devices, and other technologies
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
• The opportunity to work for a leading innovator in HVAC and Building Automation where you can make a difference in environmental initiatives to create a more sustainable world for all

Minimum Qualifications:

• High School Diploma or GED
• Technical training and 3+ years of equivalent combination of education and experience
• Valid Driver’s License and acceptable driving record
• Rotational Emergency Call Support as required
• Required license(s) and/or training card as required by local law district
• Work visa sponsorship is not available for this position

Preferred Qualifications:

• Experience in BAS, HVAC, or related industry
• Proficiency with test instruments and calibration tools
• Competency in operation of engineering/commissioning tools, DDC controllers and field devices, BACnet protocol fundamentals
• Competency in the operation of HVAC equipment and controls
• Ability to read low voltage wiring diagrams and controls flow diagrams
• Niagara AX and/or Niagara 4 certification
• Experience with any common integration protocols such as: BACnet MST / IP, LON, Modbus TCP / RTU, Ethernet OIP, MQTT, or SQL
• Strong computer skills, including computer networking fundamentals
• OSHA 10 within 90 days of hire (Daikin provides this training during onboarding process)
• Current first aid / CPR card

Benefits:

• Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements
• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

The typical hourly pay rate for this position ranges from $31.60 - $50.37 in Tennessee. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws. If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied! Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share.

Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. And we are honored to say we were named to Forbes' America's Best-In-State Employers list for 2025, ranking #1 in Minnesota for Manufacturing and Engineering. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.