HVAC Controls Systems Team Leader

Johnson Controls, Inc.; Roswell (GA); Hybrid; USD 89,000 - 134,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision care

Paid vacation

Training opportunities

Job summary

Johnson Controls, Inc. is seeking a managerial role to oversee daily operations of HVAC services in Roswell, Georgia. The ideal candidate will have extensive experience in HVAC services, including at least five years in operational roles and three years in management.

This position requires strong leadership skills, effective communication, and the ability to analyze performance for continuous improvement. A competitive salary range of $89,000 - $134,000, along with a bonus plan and comprehensive benefits, is offered.

Qualifications

• Minimum of five (5) years of progressive operational experience in HVAC services.
• Three (3) years of experience in a management role with responsibility for the productivity and development of others.
• Preferably, eight (8) years’ experience in an operational HVAC role with leadership responsibilities.

Responsibilities

• Oversee day-to-day activities of the field technician team.
• Analyze team performance and recommend changes.
• Ensure safety compliance and customer satisfaction.
• Supervise and provide leadership for assigned teams.
• Recruit, hire, and retain operational staff.

Skills

HVAC services

Team leadership

Operational management

Customer satisfaction

Performance analysis

Education

Bachelor’s degree in Engineering or Business

Job description

What we offer

• Competitive salary
• Paid vacation/holidays/sick time - 15 days (about 2 weeks) of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What you will do

Under general supervision, oversee required day-to-day activities of the field technician team and plan monthly technician routes. Analyze team performance and recommend changes to ensure profitability, safety, and client satisfaction. Maintain customer satisfaction while balancing financial goals. Ensure safety compliance.

How you will do it

Supervise and provide leadership for assigned teams. Ensure developmental plans are in place.

Lead the execution of assigned business. Ensure consistency of delivery systems. Monitor and supervise business plans.

Coordinate the team’s work with sales to ensure all sales opportunities are supported including linkage to installation opportunities.

Raise potential market opportunities to the appropriate branch or region resource for strategic direction.

Ensure that serviced account portfolios achieve growth, proper profit levels and customer satisfaction.

Recommend and support staffing requirements for the assigned business.

Serve as a communication channel to share the standard process strategies and results that enable SSNA vision.

Implement plans to comply and monitor standards for HVAC operations. Audit the effectiveness of operations and make changes to improve performance.

Ensure that contractual obligations are completed, and customer satisfaction is achieved.

Drive service and installation operational review meetings, reviewing bids and estimates for accuracy.

Effectively apply branch workforce and management deployment of overall resources.

Analyze operations processes and provide recommendations for improvements.

Implement other managerial responsibilities, i.e., performance reviews and acquisitions consistent with established business strategy.

Recruit, hire and retain operational staff. Prepare and deliver clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager. Ensure consistent coaching, including monthly one on one(s), operational and financial reviews.

Work with team leaders to ensure proper workforce and skill levels for successful and profitable execution of the business.

Perform other duties related to customer satisfaction, deployment of pivotal initiatives to teams, development and maintenance of team business plans, and account management of service customers.

What we look for

Required

• Minimum of five (5) years of progressive operational experience in HVAC services.
• Three (3) years of experience in a management role with responsibility for the productivity and development of others.

Preferred

• Bachelor’s degree in Engineering or Business or equivalent working experience.
• Johnson Controls Metasys experience.
• Eight (8) years’ experience in an operational HVAC role with leadership responsibilities.
• Six Sigma Green Belt.

Salary and benefits

HIRING SALARY RANGE: $89,000 - $134,000. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. This role offers a competitive bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package.