HVAC Controls Systems Team Leader

jci; Franklin (TN); On-site; USD 89,000 - 134,000; Full time

Benefits offered by this job

401K plan

Health benefits from day one

On-the-job training

Safety program and culture

Job summary

Johnson Controls is seeking an HVAC Controls Systems Team Lead to guide daily field activities and develop a team of technicians. You will ensure safe, efficient installation, commissioning, and service delivery for building automation projects.

You will work with customers, project managers, and subcontractors to meet project goals, while mentoring staff and maintaining high standards of quality and safety.

Qualifications

• University degree in Engineering, Engineering Technology, HVAC, Electrical, Mechanical, Building Automation, or related field or equivalent experience.
• Minimum of 6 years of relevant HVAC controls, building automation, or service delivery experience.
• Experience leading field activities and coordinating technical work in a customer-facing environment.
• Knowledge of building automation systems, HVAC controls, commissioning, and troubleshooting.

Responsibilities

• Lead a team of 3–6 Controls Systems Technicians in field work across installation, commissioning, startup, troubleshooting, validation, and service.
• Assign, prioritize, and monitor work to support project schedules and service commitments.
• Provide coaching and development support to technicians for technical and customer service skills.
• Support diagnosis and resolution of complex control systems issues (hardware, software, networks).
• Coordinate field execution with project managers, customers, and subcontractors to ensure on-time delivery.
• Review project requirements and provide technical direction to meet design intent.
• Participate in project planning, scheduling, and resource allocation.
• Support O&M activities and ongoing customer site requirements.
• Maintain clear communication with customers on status and performance.
• Complete project documentation and commissioning/service reports accurately.

Skills

Field leadership

Team leadership

Communication

Troubleshooting

Project coordination

Education

Bachelor's degree in Engineering or related field

Tools

Microsoft Office

SQL

Microsoft Visio

Job description

Advance your career with the Johnson Controls Team!

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. In this role, you will lead the day-to-day activities of a field Mechanical Install team, helping deliver safe, profitable, and customer-focused results while supporting a culture that values wellbeing, collaboration, and development.

We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:

• Competitive salary

• Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance

• Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one

• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation

• On-the-job and cross-training opportunities

• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. We help reimagine the performance of buildings to serve people, places, and the planet. In this role, you will provide technical leadership and people leadership for a team of Controls Systems Technicians while supporting the successful delivery of building automation and controls projects.

What you will do

As an HVAC Controls Systems Team Lead, you will guide daily field activities, support project execution, and help develop the capabilities of your team. You will work closely with customers, project managers, subcontractors, and other internal partners to ensure controls installation, commissioning, service, and project delivery activities are completed safely, efficiently, and to the required standard.

Key Responsibilities

• Lead a team of 3 to 6 Controls Systems Technicians in direct field work across installation, commissioning, startup, troubleshooting, validation, and service activities.
• Assign, prioritize, and monitor work to support project schedules, service commitments, and operational objectives.
• Provide coaching, feedback, and development support to help technicians grow their technical and customer service skills.
• Support the diagnosis and resolution of complex issues involving controls hardware, software, networks, and system integration.
• Coordinate field execution with project managers, customers, subcontractors, and other trades to support successful delivery.
• Review project requirements and provide technical direction so systems are installed and operating in accordance with design intent.
• Participate in project planning, scheduling, resource allocation, and field execution activities.
• Support Operations & Maintenance (O&M) activities and ongoing customer site requirements as needed.
• Maintain clear communication with customers regarding project status, system performance, and issue resolution.
• Complete project documentation, commissioning reports, service records, and other required deliverables accurately and on time.
• Promote a strong safety culture and support compliance with Johnson Controls and customer safety requirements.

How You Will Do It

• Own outcomes with accountability by setting clear expectations, reinforcing safe work practices, and following through on commitments to customers and the team.
• Stay close to the work by understanding field conditions, removing obstacles quickly, and providing practical guidance that helps technicians succeed.
• Improve every day by using candid feedback, root-cause thinking, and continuous improvement to strengthen quality, efficiency, and customer satisfaction.
• Win as one team by building trust, sharing knowledge, and collaborating across project, service, and customer-facing partners.
• Balance hands-on technical support with people leadership so work is executed efficiently and team members continue to develop.

What we Look for

• University degree in Engineering, Engineering Technology, HVAC, Electrical, Mechanical, Building Automation, or a related field; or an equivalent combination of education and experience.
• Minimum of 6 years of relevant experience in HVAC controls, building automation systems, controls installation, commissioning, service, or project delivery.
• Demonstrated experience leading field activities and coordinating technical work in a customer‑facing environment.
• Working knowledge of building automation systems, HVAC controls, system commissioning, and controls troubleshooting.
• Strong interpersonal, communication, and team leadership skills.
• Ability to communicate technical information clearly to both technical and non-technical audiences.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office applications and controls‑related software tools.
• Valid driver's license and ability to travel to customer sites as required.

Nice to Have

• Previous experience leading, coaching, mentoring, or supervising technical field personnel.
• Knowledge of control theory, HVAC equipment, networking, and building systems integration.
• Experience supporting Operations & Maintenance (O&M) contracts and service delivery activities.
• Familiarity with industry communication protocols such as SQL and Microsoft Visio.
• Experience with Johnson Controls Metasys building automation systems.
• Experience with system startups, commissioning, diagnostics, and customer training.
• Knowledge of project scheduling, workforce planning, and resource management principles.
• Strong customer relationship management and problem‑solving skills.

HIRING SALARY RANGE: $ $89,000 - $134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package.
For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.