HVAC Controls Engineer

AIR Control Concepts; Charlotte (NC); On-site; USD 76,000 - 122,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Professional Development

Company Perks

Referral Bonus Program

Job summary

AIR Carolinas is seeking a Controls Application Engineer in Charlotte, NC to design software programs for HVAC controls, offering expert advisory support to customers and internal teams. The role may supervise the Controls Team and requires strong problem-solving and collaboration across departments.

The candidate should have a 2- or 4-year degree with 5+ years of leadership experience, plus knowledge of Tridium/Niagara, CPT, Reliable, KMC, and AAON Controllers.

Qualifications

• 2- or 4-year degree preferred.
• Minimum 5 years of leadership experience.
• Programming knowledge and certifications with Tridium/Niagara, CPT, Reliable, KMC, etc. a plus.
• Configuration knowledge of AAON Controllers, etc. a plus.
• Valid in‑state Driver’s License and clean driving record required. Extensive travel is required.

Responsibilities

• Designs software programs for controls to match customer needs.
• Ensure programs continue to work properly and plan upgrades and maintenance.
• Troubleshoot issues and calibrate equipment.
• Collaborate with Service Leadership to improve productivity and expand markets.
• Coordinate with Project Manager on scheduling, invoicing and billing.

Skills

Programming knowledge

Niagara

Leadership

Customer focus

Communication

Time management

Education

2- or 4-year degree

Tools

Tridium/Niagara

CPT

Reliable

KMC

AAON Controllers

Job description

Job Title: Controls Application Engineer

Operating Company: AIR Carolinas

Job Location: Charlotte, NC

FLSA Status: Exempt

Salary Range: $76-122k

About

AIR Carolinas – A member of the AIR Control Concepts family. AIR Carolinas is a leading manufacturer’s representative providing HVAC equipment, controls, service, and aftermarket solutions across North and South Carolina. Formerly Insight Partners, Hahn Mason, and Faulkner Haynes, we’ve united to deliver greater expertise, efficiency, and customer‑focused solutions.

Visit our website: AIR Carolinas | HVAC Equipment, Parts, Service & Solutions Across NC & SC.

Job Description

The Controls Application Engineer designs software programs for controls related to a specific HVAC system to improve functionality. This position provides technical advice and expertise on specific controls to support our internal and external customers, frequently assessing the functionality of the program to maximize the unit’s capability to the customer’s satisfaction. The Controls Application Engineer may supervise and coordinate the activities of the Controls Team.

Essential Duties and Responsibilities

• Gathers information from customers on their needs and designs and develops a software program for controls that match their needs.
• Assures the program continues to work properly, while making recommendations for future testing, upgrades and maintenance.
• Frequently dials in through a cradle point to troubleshoot issues.
• Confers with Service & Controls Leadership to develop methods and procedures to increase productivity, sales, expand markets, and promote business.
• Works directly with the Service Coordinator and/or Project Manager, providing guidance when needed regarding scheduling, invoicing and billing issues.
• Provides technicians with assistance in performing difficult or complicated duties.
• Attends company meetings to exchange product information and coordinate work activities with other departments.
• Coordinates safety training and professional development for the Team.
• Performs all other duties as assigned.

Competencies

• Computer Skills – Highly knowledgeable about computers and software, programming and coding.
• Time Management – Uses time effectively and efficiently, focuses on important priorities, and accomplishes more in less time.
• Quality Management – Provides the highest quality products and services that meet the needs and requirements of customers, commits to continuous improvement.
• Active Listening – Gives full attention, asks appropriate questions, and does not interrupt at inappropriate times.
• Managing Customer Focus – Promotes customer focus, establishes standards, provides training, monitors satisfaction, and develops new approaches.
• Curiosity – Innovative and always trying to figure out how things work, exploring new technologies and developing their own, problem solver.
• Organization – Marshals resources effectively, orchestrates multiple activities to accomplish goals, arranges information and files in a useful manner.
• Communication – Communicates orally and in writing with clarity and good effect with management, customers, staff, vendors, etc., understands instructions quickly.
• Strategic Thinking – Solves difficult problems with effective solutions, resolves common inquiries and complaints.

Experience and Requirements

• 2- or 4-year degree from an accredited trade school, college, or university preferred.
• Minimum 5 years of leadership experience.
• Programming knowledge and certifications with Tridium/Niagara, CPT, Reliable, KMC, etc. a plus.
• Configuration knowledge of AAON Controllers, etc. a plus.
• Valid in‑state Driver’s License and clean driving record required. Carrier requirements are 21 years of age with a minimum of 3 years driving experience. Extensive travel is required with occasional overnight stays.

Physical Demands/Work Environment

• Must be able to remain stationary for 60 percent of the time while operating a computer and performing office work, frequently move about in tight and cramped spaces.
• Must routinely lift and/or move up to 50 pounds, occasionally lift and/or move up to 100 pounds.
• Works in various settings, with some outdoor exposure during the day; noise level usually low to moderate.
• Reasonable accommodations may be made for individuals with disabilities.
• Additional travel is required occasionally.

Benefits

• Health & Wellness – Medical, dental, vision, and life insurance coverage.
• Financial Security – 401(k) retirement plan with company match and short/long‑term disability coverage.
• Work‑Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
• Professional Development – Ongoing training opportunities and support for continuing education.
• Company Perks – Uniforms, vehicle and phone (as applicable), and a supportive team environment.
• Referral Bonus Program – Earn bonuses for referring qualified technicians who join our team.

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications. The Company complies with disability laws and provides reasonable accommodations to qualified individuals.