HVAC Commercial Service Technician I

2240 Service Experts Heating & AC LLC; Charleston (SC); Presencial; USD 30.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Top pay + bonuses

PTO: 24 days first year

29 days PTO after year 2

401(k) with company match

Medical/Dental/Vision insurance

Training Academy

Company-provided smartphone/tablet

Descripción de la vacante

Service Experts Heating & AC LLC is seeking a qualified Commercial HVAC technician to diagnose and service commercial rooftop systems and related equipment in the Charleston, SC area. The role requires communicating with customers to resolve issues and ensure satisfaction, while following safety protocols and company guidelines.

The position involves performing diagnostics, maintenance, and repairs on rooftop units, boilers, ventilation, and refrigeration equipment, with opportunities for career

Formación

• High school diploma or GED with HVAC training and 1–2+ years' experience.
• Must possess valid licensing or certification as required by laws for the work area.
• Servicing commercial rooftop HVAC, boilers and related equipment.
• Proficient with reading wiring diagrams and troubleshooting electrical, refrigerant, and duct systems.
• Able to startup and balance airflow with minimal supervision.
• Valid driver’s license.

Responsabilidades

• Works under general supervision to perform commercial rooftop service and maintenance calls.
• Analyzes, diagnoses, and resolves customer problems professionally and timely.
• Inspects equipment to prevent breakdowns and callbacks.
• Completes routine maintenance and equipment cleaning as needed.
• Delivers parts and equipment and records activities on a handheld device.
• Communicates with dispatch to provide status updates.
• Represents the company professionally and adheres to safety protocols.
• Trains other technicians as assigned.

Conocimientos

Mechanical aptitude

Communication skills

Valid driver’s license

Educación

High school diploma or GED

HVAC training/certification

Descripción del empleo

Welcome!

Under general supervision, performs diagnostic and service work on commercial (rooftop) HVAC equipment and accessories. Communicates with commercial customer to answer questions, resolve problems, and ensure complete customer satisfaction. Works under the direction of the Field Supervisor or Manager.

Location Address : 1952 Belgrade Ave, Charleston, SC 29407

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

• Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)


• Generous PTO provided 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)


• 29 paid days off after your 2nd year of employment


• Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.


• Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs


• Company-provided smart phone , tablet , uniform plan , and tool replacement program


• We'll make you better at what you do with our internal Training Academy


• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions


• Company-paid employee Life Insurance with options for YOU and your Family!


• Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work


• Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

Key Responsibilities:

• Works under general supervision to perform commercial (rooftop) service and maintenance calls, following company and customer safety protocols.


• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner.


• Diagnosis and performs service on commercial heating, air conditioning, boilers and associated equipment, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner.


• Inspects equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks.


• Completes routine maintenance and equipment cleaning as needed or required.


• Responsible for delivery and removal of parts and equipment needed to complete service work.


• Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner.


• Communicates with dispatch while on duty to ensure dispatcher has an accurate status report of activities and availability.


• Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction.


• Promotes products and services to the customer. Calls Lead Coordinator with specifics on replacement product sales leads generated from customer service visit.


• Ensures company property, vehicles, and tools are being used, maintained and properly accounted for.


• Represent our company professionally, honestly, and ethically in all business matters and activities.


• Following standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed.


• May train other commercial service/maintenance/install technicians, as assigned.


• Performs similar/other duties as needed or assigned.


• Regular, reliable attendance.

Desired Skills and Qualifications:

• High school diploma or GED with additional training and 1-2+ years' experience in HVAC with technical training certification required


• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.


• Skilled at servicing commercial (rooftop) heating, air conditioning, boilers and associated equipment, and ventilation equipment as well as related accessories.


• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment.


• Proficient and able to operate all necessary tools and equipment to perform various service projects.


• Proficient at reading wiring diagrams and troubleshoot problems with electrical, refrigerant, and duct systems on commercial HVAC equipment.


• Proficient and able to properly start up and balance airflow on all commercial systems with little or no supervision.


• Proficient and able to install a basic duct fitting.


• Skilled at troubleshooting and repairing refrigeration systems, hot water systems, steam boiler systems, and related commercial equipment with little or no supervision.


• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns.


• Effective and efficient time-management and organizational skills.


• Valid driver