HVAC Branch Solutions Associate

Insco Distributing, Inc.; Victoria (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Insco Distributing, Inc. in Victoria, TX is seeking a Branch Associate to deliver exceptional customer service and support at our branch. The role requires strong product knowledge, excellent communication, and the ability to assist customers while ensuring smooth branch operations.

The position entails in-person, phone, and email customer interactions, data entry, and inventory tasks. Forklift certification and HVAC knowledge are a plus; lifting up to 75 lbs is required.

Qualifications

• High School Diploma or GED required.
• 1 year HVAC industry experience preferred.
• General knowledge of HVAC products preferred.

Responsibilities

• Provide product knowledge to assist customers in person, over the phone, and via email.
• Deliver outstanding customer service and maintain a clean, organized store.
• Safely load products into customers' vehicles for transport.
• Perform data entry and manage inventory in the computer system.

Skills

Product knowledge

Communication skills

Multi-tasking

Basic computer knowledge

Data entry

Inventory management

Forklift certification

Physical strength

Education

High School Diploma or GED

HVAC industry experience (1 year)

Tools

Inventory management systems

Data entry systems

Job description

Insco Distributing, Inc. in Victoria, TX is seeking a Branch Associate to deliver exceptional customer service and support at our branch. The role requires strong product knowledge, excellent communication, and the ability to assist customers while ensuring smooth branch operations.

The position entails in-person, phone, and email customer interactions, data entry, and inventory tasks. Forklift certification and HVAC knowledge are a plus; lifting up to 75 lbs is required.