HVAC Branch Manager

R.E. Michel Company, LLC; California (MO); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Plans

Wellness Discounts through Blue365

Access to 24-Hour Nurse Advice Hotline

Employee Assistance Program

401(k)

Life and AD&D Insurance

Supplemental Life and AD&D Insur.

Short- and Long-term disability

Critical Illness/Accident Insurance/H

Employee Discount

Employee Uniform Program

Access to Working Advantage- Discounts

Access to LifeMart- Discounts onHotels

Career Advancement Opportunities & On‑

Weekly Pay- Every Friday

Job summary

R.E. Michel Company, LLC is seeking a Branch Manager for our Ontario, CA location to lead daily operations, drive profitability, and foster a high-performance team.

The role reports to the Regional Branch Manager and requires a hands-on leader who can balance sales objectives with outstanding customer service. Responsibilities include managing sales, inventory and staffing; developing staff; building customer relationships; controlling expenses; and ensuring safety and facility standards.

Qualifications

• Complete knowledge of heating and cooling systems.

Responsibilities

• Operational Leadership: Manage day-to-day operations of the branch, including sales, inventory, staffing, and administrative tasks.
• Team Development: Recruit, train, and develop branch personnel; provide coaching and evaluations.
• Sales and Customer Service: Drive sales growth, maintain exceptional customer service, and resolve customer issues.
• Financial Management: Achieve sales and profitability goals; monitor expenses and ensure accurate reporting.
• Facility Management: Ensure branch facility meets standards; coordinate maintenance and repairs.

Job description

Job Title: Branch Manager

Full Time / Exempt

Location: Ontario, CA

Reports To: Regional Branch Manager

General Summary

RE Michel Company, LLC operating coast to coast with over 300 locations is currently looking for an experienced professional who is looking for the challenge of managing at our location in Temecula,CA to make it a success! The ideal candidate will be responsible for overseeing daily operations, ensuring profitability, and fostering a positive work environment. Reporting to the Regional Manager, this role requires strong leadership skills, exceptional customer service, and a proactive approach to achieving sales and operational goals.

Key Responsibilities

• Operational Leadership: Manage day-to-day operations of the branch, including sales, inventory, staffing, and administrative tasks. Continuously evaluate action plans to meet customer needs and company objectives.
• Team Development: Recruit, train, and develop branch personnel. Foster a productive team environment by providing coaching, feedback, and performance evaluations.
• Sales and Customer Service: Collaborate with sales associates to drive sales growth and maintain exceptional customer service standards. Develop and maintain customer relationships, address complaints promptly, and ensure customer satisfaction.
• Financial Management: Achieve sales and profitability goals set by corporate. Monitor expenses, manage inventory, and ensure accurate financial reporting.
• Facility Management: Ensure the branch facility meets company standards for cleanliness, safety, and security. Coordinate maintenance and repairs as needed.

Job Responsibilities

• Uphold Corporate Mission and Value Statements.
• Prioritize "Customer First" standards and resolve customer complaints promptly.
• Maintain exceptional customer service and safety standards.
• Develop and motivate branch team members.
• Collaborate with sales associates to drive sales growth.
• Ensure accurate and timely completion of administrative tasks.
• Implement credit and collection procedures.
• Ensure regular attendance and punctuality.
• Coordinate vehicle maintenance and driver qualifications.
• Perform other duties as assigned.

Other Requirements

• Complete knowledge of heating and cooling systems.

Work Environment

Fast-paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement and lifting during physical loading/unloading of trucks and when stocking products. The employee is occasionally exposed to extreme cold and extreme heat. The work schedule is typically Monday through Friday and some Saturday (half day). This is a safety sensitive position.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Prescription Plans
• Wellness Discounts through Blue365
• Access to 24-Hour Nurse Advice Hotline
• Employee Assistance Program
• 401(k)
• Life and AD&D Insurance
• Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents
• Short- and Long-term disability
• Critical Illness/Accident Insurance/Hospital Indemnity Insurance
• Employee Discount
• Employee Uniform Program
• Access to Working Advantage- Discounts on Entertainment, Shopping and MORE!
• Access to LifeMart- Discounts on Hotels, Apple Products and MORE!
• Career Advancement Opportunities & On-site training courses
• Weekly Pay- Every Friday