HVAC andor Electrical Dispatcher Not a Remote Position

Bellows Plumbing, Heating, Cooling & Electrical; Santa Cruz (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading home services company in Santa Cruz County is seeking a full-time HVAC and Electrical Dispatcher. The role involves dispatching techs, scheduling emergency calls, and supporting operations in a fast-growing environment. Ideal candidates should have service dispatch experience, strong communication skills, and proficiency in Google Suite. Benefits include competitive pay and paid time off.

Benefits

Competitive pay

Bonus benefits

Paid time off

Qualifications

• Previous service dispatch experience in HVAC, Electrical or Plumbing.
• Impeccable attendance and timeliness.
• Ability to provide solutions per customer's needs.

Responsibilities

• Dispatch techs and installers to jobs.
• Schedule emergency calls and multi-day installs.
• Support daily operations of the business.

Skills

Service dispatch experience

Effective communication

Google Suite skills

Attention to detail

Tools

Service Titan

Job description

Overview

The Central Coast's largest home services company continues to grow and is seeking full-time HVAC and Electrical Dispatchers to work out of our new Soquel headquarters. Are you tired of sitting in traffic commuting over 17 or down Highway 1 everyday, do you want to work in Santa Cruz County and finally have a real chance to grow and get ahead?

This is a full time position with competitive pay and bonus, benefits for you and your family, and paid time off. We have three offices in the Bay Area; this position is located at our headquarters in Soquel, in Santa Cruz County. From this office we manage all operations on the North Central Coast and SF South Bay.

Bellows Plumbing, Heating & Air is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Responsibilities

• Your primary role will be to dispatch our techs and installers to jobs, schedule emergency calls and multi-day installs, and support the daily operations of a rapidly growing business.

Qualifications

• Previous service dispatch experience is a must, ideally in HVAC, Electrical or Plumbing service and install dispatch
• Impeccable attendance and timeliness, ready to work every day
• Effective, positive communication that builds rapport with customers and teammates
• Ability to provide solutions per customer's needs, timing and requirements
• Attention to detail and professionalism in all situations
• Strong Google suite skills, including working with Docs and Sheets
• Fast learner with new technology and software applications, experience with Service Titan a plus
• Bilingual in Spanish and English a plus, but not required