HVAC Administrative Assistant

Western New York Integrated Care Collaborative, Inc.; New York (NY); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Paid holidays

Paid vacation

Job summary

Western New York Integrated Care Collaborative, Inc. is seeking an Administrative Assistant to join the HVAC office team. The role involves dispatching field technicians, scheduling service calls, and maintaining customer/job records.

The position is full-time, on-site in Sanborn, NY, with health/dental insurance and retirement plans. The candidate should be organized, communicate well, and handle multitasking in a busy office. Proficiency in Excel, Word, and QuickBooks is preferred.

Qualifications

• Strong organizational and communication skills.
• Comfortable multitasking in a busy office.
• Computer proficiency and attention to detail.
• HVAC or service-industry experience is an asset but not required.
• Knowledge of Excel and Word.

Responsibilities

• Dispatch technicians and schedule service calls
• Answer phones and assist customers
• Prepare quotes, estimates, and work orders
• Prepare and process customer invoices and billings
• Maintain accurate customer and job records
• Provide general administrative and office support

Skills

Strong organizational skills

Excellent communication

Multitasking

Attention to detail

HVAC knowledge (asset)

Tools

QuickBooks

Excel

Word

Job description

We're looking for a reliable and organized Administrative Assistantto join our HVAC office team. Basic knowledge of the HVAC industry is helpful.

Hours are full time, M-F 8:00 am - 5:00 pm.
Office is in Sanborn near NCCC College.

Duties include dispatching and scheduling field technicians, communications with vendors and customers. Some basic computer data entry required.

Responsibilities:

• Dispatch technicians and schedule service calls
• Answer phones and assist customers
• Prepare quotes, estimates, and work orders
• Prepare and process customer invoices and billings
• Maintain accurate customer and job records
• Provide general administrative and office support

Qualifications:

• Strong organizational and communication skills
• Comfortable multitasking in a busy office
• Computer proficiency and attention to detail
• HVAC or service-industry experience is an asset but not required
• Knowledge of Quickbooks
• Knowledge of Excel and Word

Health and dental insurance are available. Retirement plan, paid holidays, paid vacation.

Salary range $19-$21 hr.