Husbandry Assistant

SeaWorld Entertainment; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join SeaWorld Entertainment as an Ambassador, where you’ll play a vital role in enhancing guest experiences while promoting animal care. You’ll be responsible for selling animal food, ensuring guest satisfaction, and maintaining safety protocols. Ideal candidates are enthusiastic, detail-oriented, and ready to work in a dynamic environment with flexible hours.

Benefits

FREE park admission

Discounts on park admission tickets and passes

Food and merchandise discounts

Scholarship opportunities

Exclusive employee events and giveaways

Qualifications

• At least 18 years of age required.
• Ability to learn POS systems and register operations.
• Comfortable working with raw seafood and in outdoor settings.

Responsibilities

• Sell animal food and enhance guest experiences.
• Provide excellent customer service and observe guests and animals.
• Perform daily opening and closing duties effectively.

Skills

Customer Service

Sales Techniques

Communication

Team Collaboration

Education

High school diploma or equivalent

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Sell animal food to guests at various feeder booths throughout the park
• Make recommendations for products and experiences that will enhance a guest’s park visit and result in a sale
• Properly utilize enhanced sales techniques, actively sell and upsell animal experiences
• Provide accurate cash handling and accounting of sales and follow department loss prevention procedures
• Represent SeaWorld Parks & Entertainment in a positive light in all guest interactions by providing excellent customer service
• Perform daily opening and closing routine duties effectively
• Perform basic husbandry tasks including, but not limited to, food preparation and distribution, inventory, record keeping, basic observations and reporting
• Maintain all equipment used on a daily basis
• Maintain a safe and sanitary working area for food preparation and storage in accordance with USDA safety standards
• Observe guests to ensure the safety of the animals and guests
• Keep leadership informed of any concerns
• Perform other duties as assigned

What is takes to succeed:

• At least 18 years of age
• High school diploma or equivalent
• Ability to learn to operate MPR registers and Point of Sale systems, and book interactions in Global Reservation system
• Able to communicate effectively with ambassadors and guests, and provide exceptional guest service with a willingness to initiate sales interactions
• Able to adhere to all standard safety guidelines and protocols established by Zoological Operations
• Comfortable and able to work with raw seafood to include shellfish
• Able to work both in a team environment and independently with little to no supervision
• Able to maintain composure in stressful situations and adapt to changes in a fast-paced work environment
• Able to stand for long periods of time
• Comfortable working around water and animals
• Ability to lift up to 50 pounds and push/pull up to 100 pounds
• Able to bend, reach, twist, and turn with full flexibility, and move freely around work areas
• Comfortable with completing all duties, including use of cleaning chemicals
• Able to train on and properly use protective gear
• Comfortable with exposure to noise and vibrations
• Comfortable working around dust/fumes/odor
• Able to work indoors and outdoors in all weather conditions and temperature extremes
• Available to work varying shifts/hours based in business need, to include opening, mid-day and closing shifts; nights, weekends and holidays

Desired Qualifications

• Valid state driver’s license with ability to obtain a company driver’s license
• Previous cash handling and MPR register experience
• Previous experience working with animals
• Previous experience in a guest-facing position
• Bilingual preferred

What else is important:

• Able to lift up to 50 pounds and push/pull up to 100 pounds
• Able to bend, reach, twist, and turn with full flexibility, and move freely around work areas
• Comfortable with completing all duties, including use of cleaning chemicals
• Able to train on and properly use protective gear
• Comfortable with exposure to noise and vibrations
• Comfortable working around dust/fumes/odor
• Able to work indoors and outdoors in all weather conditions and temperature extremes
• Available to work varying shifts/hours based in business need, to include opening, mid-day and closing shifts; nights, weekends and holidays

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.