Hurricane Relief Call Center Representative

MCI; Myrtle Point (OR); Remote; USD 10,000 - 60,000; Part time

Job summary

A business process outsourcing company in Myrtle Point, Oregon is looking for a customer service representative to assist with disaster relief inquiries. This role offers flexible part-time remote work with competitive hourly pay and opportunities for professional growth. Ideal candidates will possess strong communication skills and a high school diploma. Join a supportive team that values work-life balance and employee well-being.

Benefits

Competitive hourly pay

Flexible remote work schedule

Paid Time Off and holidays

Career advancement opportunities

Comprehensive health benefits for full-time employees

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and verbal communication skills.
• Ability to type swiftly and accurately (20+ words per minute).

Responsibilities

• Assist customers with service inquiries related to disaster relief efforts.
• Apply customer service techniques to enhance the overall customer experience.
• Utilize account management systems to address common requests.

Skills

Organizational skills

Written communication

Verbal communication

Typing speed

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:

• Competitive hourly pay with potential bonuses
• Flexible part-time remote work schedule based on disaster relief needs
• Paid Time Off and paid holidays for work-life balance
• Opportunities for career advancement and professional growth
• Engaging and supportive team-oriented work environment
• Comprehensive health benefits for full-time employees after 90 days

What to Expect (Job Responsibilities):

• Assist customers with service inquiries related to disaster relief efforts
• Apply customer service techniques to enhance the overall customer experience
• Utilize account management systems to address common requests and solutions
• Escalate any customer dissatisfaction to the appropriate channels
• Bring a positive and enthusiastic attitude to work each day

What is Required (Qualifications):

• Must be 18 years of age or older
• High school diploma or equivalent required
• Excellent organizational, written, and verbal communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite and understanding of Windows operating systems

How to Stand Out (Preferred Qualifications):

• Previous experience in customer service or related fields
• Strong aptitude for conflict resolution and problem-solving
• Ability to thrive in a fast-paced and dynamic environment
• Experience with multi-tasking and self-management

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