Humane Enforcement Officer - Moloka'i

Maui Humane Society; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical & dental benefits

FSA

401K with match

Student loan forgiveness eligibility

Performance pay raises

Job summary

Maui Humane Society is seeking a Humane Enforcement Officer to respond to stray dog calls and investigate animal care concerns, enforcing pertinent laws with a team. Daily duties include care for animals in kennels and maintaining safety during operations.

We value strong customer service, clear communication, and the ability to work in challenging situations across a 24/7 schedule, with weekend and holiday shifts. Training and benefits are provided.

Qualifications

• Strong customer service communication skills.
• High comfort in interacting with all types of animals and observing/documenting behavior.
• Ability to assess factual information and present effectively in volatile situations.
• Ability to use radio, telephone and computer systems and communicate clearly.
• Ability to efficiently use different computer programs.

Responsibilities

• Respond to calls for service.
• Investigate complaints.
• Provide community education and enforcement services relating to animal care and control.

Skills

Customer service

Animal interaction

Situation assessment

Clear communication

Computer literacy

Tools

Shelter software (PetPoint)

Job description

Maui Humane Society is an open-air animal shelter for cats, dogs, rabbits, guinea pigs, turtles, and other animals. We provide veterinary and routine care and help surrendered animals find a new home. We also provide humane law enforcement services, education and outreach, programs to retain pets in their families, and low-cost spay and neuter surgeries. Our team is resilient, compassionate to animals, creative problem-solvers, and dedicated to do what it takes to get the job done.

We're excited to welcome you as our next Humane Enforcement Officer (HEO). In this role you will be responding to requests for stray dog animal control and investigations into animal care in accordance with local and state laws. You will also provide daily care to dogs in our holding kennels. This includes providing meds, food, water, bedding, toys and treats. It also includes heavy duty cleaning - think poop...a LOT of poop.

• Minimum age: 21
• Active valid drivers license and ability to be covered on MHS insurance
• Humane Enforcement is 24/7/365; you will have to work weekends and holidays and nights
• Physical ability to crouch, stand, squat, lift 50 lbs, and be in almost constant motion for 8 hours; physically capturing and restraining animals of various sizes, weights and species, walking and running various distances, climbing a variety of objects, crawling or dragging one's self into or under tight spaces, wading and swimming in various water conditions

What you'll be doing (with a team and training):

• Responding to calls for service
• Investigating complaints
• Providing community education and enforcement services relating to animal care and control

To be successful in this role you'll need to have (minimum qualifications):

• Strong customer service communication skills - externally and internally
• High comfort in interacting with all types of animals & ability to observe and document animal behavior
• Ability to assess factual information and present effectively in volatile situations
• Ability to use the radio, telephone and computer systems and communicate clearly
• Ability to efficiently use different computer programs

We'd love it if you already had (desired qualifications):

• Fear Free Certification
• Law enforcement experience
• Animal humane enforcement experience
• Professional dog handling experience
• Experience with animals with medical or behavioral needs
• Experience with shelter software (PetPoint preferred)

What you can expect from us:

• Regular supportive feedback
• Career growth
• Training in animal welfare
• A comprehensive compensation package including:
  • Medical & dental benefits at no cost to you
  • Other benefits at low cost
  • FSA
  • 401K with match
  • Student loan forgiveness eligibility
  • Performance pay raises