Humane Enforcement Officer - Moloka'i

Maui Humane Society; Kaunakakai (HI); On-site; USD 40,000 - 52,000; Full time

Job summary

Maui Humane Society is an open-air shelter serving cats, dogs, rabbits, and other animals with veterinary care and rehoming support. This Humane Enforcement Officer role focuses on responding to stray dog calls, investigations, and community education while ensuring daily canine care and shelter cleanliness.

The position requires weekend/holiday/night shifts and fitness for physically demanding work, including restraining animals and lifting. Previous law enforcement experience is a plus.

Qualifications

• Strong customer service communication skills.
• High comfort in interacting with all types of animals & ability to observe and document animal behavior.
• Ability to assess factual information and present effectively in volatile situations.
• Ability to use the radio, telephone and computer systems and communicate clearly.
• Ability to efficiently use different computer programs.

Responsibilities

• Responding to calls for service.
• Investigating complaints.
• Providing community education and enforcement services relating to animal care and control.
• Provide daily care to dogs in holding kennels (meds, food, water, bedding, etc.).
• Heavy cleaning duties as part of shelter operations.

Skills

Customer service

Animal observation

Effective communication

Radio/phone/computer use

Documentation

Tools

PetPoint

Job description

Maui Humane Society is an open-air animal shelter for cats, dogs, rabbits, guinea pigs, turtles, and other animals. We provide veterinary and routine care and help surrendered animals find a new home. We also provide humane law enforcement services, education and outreach, programs to retain pets in their families, and low-cost spay and neuter surgeries. Our team is resilient, compassionate to animals, creative problem-solvers, and dedicated to do what it takes to get the job done.

We're excited to welcome you as our next Humane Enforcement Officer (HEO). In this role you will be responding to requests for stray dog animal control and investigations into animal care in accordance with local and state laws. You will also provide daily care to dogs in our holding kennels. This includes providing meds, food, water, bedding, toys and treats. It also includes heavy duty cleaning - think poop...a LOT of poop.

• Minimum age: 21
• Active valid drivers license and ability to be covered on MHS insurance
• Humane Enforcement is 24/7/365; you will have to work weekends and holidays and nights
• Physical ability to crouch, stand, squat, lift 50 lbs, and be in almost constant motion for 8 hours; physically capturing and restraining animals of various sizes, weights and species, walking and running various distances, climbing a variety of objects, crawling or dragging one's self into or under tight spaces, wading and swimming in various water conditions

What you'll be doing (with a team and training):

• Responding to calls for service
• Investigating complaints
• Providing community education and enforcement services relating to animal care and control

To be successful in this role you'll need to have (minimum qualifications):

• Strong customer service communication skills - externally and internally
• High comfort in interacting with all types of animals & ability to observe and document animal behavior
• Ability to assess factual information and present effectively in volatile situations
• Ability to use the radio, telephone and computer systems and communicate clearly
• Ability to efficiently use different computer programs

We'd love it if you already had (desired qualifications):

• Fear Free Certification
• Law enforcement experience
• Animal humane enforcement experience
• Professional dog handling experience
• Experience with animals with medical or behavioral needs
• Experience with shelter software (PetPoint preferred)

What you can expect from us:

• Regular supportive feedback
• Career growth
• Training in animal welfare
• A comprehensive compensation package including:
• Medical & dental benefits at no cost to you
• Other benefits at low cost
• FSA
• 401K with match
• Student loan forgiveness eligibility
• Performance pay raises