Human Srvs Prog Branch Manager

Commonwealth of Kentucky; Kentucky; Remote; USD 59,000 - 88,000; Full time

Job summary

Commonwealth of Kentucky seeks a highly experienced Human Services Branch Manager to lead Clinical Services and the Medically Complex Foster Care Program within the Department for Community Based Services. This executive-level role requires strong clinical and leadership capabilities to oversee multidisciplinary teams and complex needs.

The position emphasizes collaboration with statewide partners, contract management, and performance measurement, with options for telecommuting as approved by

Qualifications

• Bachelor's degree required.
• Five years of professional experience in administration of human services programs, emergency management services, emergency medical technician, paramedic, or related field.
• A master's degree in social work, health administration, labor relations, public or business administration or related field will substitute for one year of the required experience.

Responsibilities

• Facilitates and coordinates program operations regarding clinical consultations, healthcare oversight, and administration of the medically complex foster care program in person and virtually. Supervises staff, approves time, and completes performance evaluations. Identifies areas of growth in this programmatic work with a high acuity foster care population and makes recommendations for improvement.
• Negotiates, monitors, and administers contracts that include three large statewide victim advocacy programs, clinical services, and specialized placement programs. Serves as a liaison to placements in and out of state serving the high acuity and medically complex youth. Oversees monitoring of outcomes for specialized placement programs and reports to the Director. Requires in-person and virtual work.
• Participates in task forces, work groups, and committees as requested by the Office of the Director. Serves as a liaison for Division of Protection and Permanency, working across organizational lines to close gaps in programmatic work. Requires in-person and virtual work.
• Prepares reports, documents, and other materials to brief the Office of the Director and Office of the Commissioner regarding the programmatic work. Presents information to legislators, agency leadership, and leadership across partner agencies. Requires in-person and virtual work.
• Evaluates the quarterly and annual data reports from domestic violence programs, rape crisis centers, children's advocacy centers, and other clinical programs administered within the Division of Protection and Permanency. Requires in-person and virtual work.
• Performs other duties as assigned.

Education

Bachelor's degree

Job description

Human Services Program Branch Manager

Advertisement Closes 10/10/2026 (11:59 PM ET)

Pay Grade: 17

Salary: $58,660.08 - $87,990.00 Annually

Employment Type: EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Hiring Agency: Cabinet for Health & Family Services | Dept for Community Based Services

Location: Location Varies

The agency may authorize the selected candidate to telecommute. The agency may terminate or modify thetelecommuting arrangements at any time.

The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and engage families and community partners in a collaborative decision-making process. Weoffer an exciting opportunity to be part of a team of professionals committed to providing services to thechildren and families of the Commonwealth.

The Division of Protection and Permanency seeks a driven, positive, and professional Human Services Branch Manager to lead and coordinate the Division’s Clinical Services and Medically Complex Foster Care Program. This position requires a strong clinical background and demonstrated knowledge of the behavioral health, medical, developmental, and trauma-related needs of children and youth in foster care, particularly those with complex or intensive needs.

The Human Services Branch Manager provides leadership, supervision, and coordination for Clinical Services and the Medically Complex Foster Care Program, ensuring that services and supports are responsive to the complexneeds of the children and youth served. The position provides subject-matter expertise and programmaticsupport to the Assistant Director II and Division Director and contributes to the development, implementation, and continuous improvement of initiatives serving Kentucky’s vulnerable foster care population. The positionalso serves as a Division liaison and lead for contractual partnerships with statewide victim advocacy programs, requiring strong collaboration, communication, and program oversight skills.

Applicants should be prepared to demonstrate how their clinical education, professional experience, andunderstanding of trauma-informed and multidisciplinary practice have prepared them to provide leadership for programs serving children and youth with significant behavioral health, medical, developmental, and other complex needs.

For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/pages/default.aspx

Responsibilities and Duties

• Facilitates and coordinates program operations regarding clinical consultations, healthcare oversight, andadministration of the medically complex foster care program in person and virtually. Supervises staff,approves time, and completes performance evaluations. Identifies areas of growth in this programmatic workwith a high acuity foster care population and makes recommendations for improvement.
• Negotiates, monitors, and administers contracts that include three large statewide victim advocacy programs,clinical services, and specialized placement programs. Serves as a liaison to placements in and out of stateserving the high acuity and medically complex youth. Oversees monitoring of outcomes for specialized placementprograms and reports to the Director. Requires in-person and virtual work.
• Participates in task forces, work groups, and committees as requested by the Office of the Director. Servesas a liaison for Division of Protection and Permanency, working across organizational lines to close gaps inprogrammatic work. Requires in-person and virtual work.
• Prepares reports, documents, and other materials to brief the Office of the Director and Office of theCommissioner regarding the programmatic work. Presents information to legislators, agency leadership, andleadership across partner agencies. Requires in-person and virtual work.
• Evaluates the quarterly and annual data reports from domestic violence programs, rape crisis centers,children's advocacy centers, and other clinical programs administered within the Division of Protection andPermanency. Requires in-person and virtual work.
• Performs other duties as assigned.

Skills and Expectations

• Excellent written and verbal communication skills.
• Excellent organizational skills, with the ability to manage multiple tasks/projects.
• Leadership skills, with the ability to manage and motivate a team.
• Comfortable with speaking and presenting in a public forum.
• Critical thinking and problem-solving skills to address challenges as they arise.
• Analytical skills to evaluate data and make suggestions for program improvement.
• Time management skills and self-motivated to complete tasks and meet deadlines.
• Goal-oriented and motivated to assist the department in program improvement.
• Ability to adapt to changing processes and protocols for continuous quality improvement (CQI).
• Experience working with community partners.
• Ability to complete work both in person and virtually.

Minimum Requirements

EDUCATION: Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS: Five years of professional experience in the administration of human services programs, emergency management services, emergency medical technician, paramedic, or related field.

Substitute EDUCATION for EXPERIENCE: A master's degree in social work, health administration, labor relations, public or business administration or related field will substitute for one year of the required experience.

Substitute EXPERIENCE for EDUCATION: Administrative or business experience, or professional, subprofessional, or clerical work in a human services area, emergency management services, emergency medical technician, paramedic, or related field will substitute for the required education on a year- for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Incumbents working in this job title typically perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

Contact

If you have questions about this advertisement, please contact Julie R, Ferrell at [e-mail] or 502-764-2884.

An Equal Opportunity Employer M/F/D

CHFS also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/