Human Srvs Prog Branch Manager

Commonwealth of Kentucky; Frankfort (KY); On-site; USD 58,000 - 86,000; Full time

Job summary

Commonwealth of Kentucky, Department for Aging and Independent Living, Frankfort, KY, is seeking a Senior Human Services Programs Branch Manager to lead the Aging Services Branch. This executive-branch, full-time role offers telecommuting options and a 37.5-hour work week.

The position requires a Bachelor's degree and 5 years of relevant experience; a Master's can substitute for 1 year. Excellent communication and organizational skills are essential.

Qualifications

• Bachelor's degree required.
• Five years of professional experience in administration of human services programs or related field.
• Master's degree will substitute for one year of experience.
• Administrative or business experience in human services can substitute for education.

Responsibilities

• Provides overall management for all functions within the Aging Services Branch.
• Supervises branch staff, providing guidance, support, training, evaluations, and disciplinary actions when appropriate.
• Coordinates the monitoring of all Aging Services Branch programs.
• Makes recommendations for policy improvements.
• Facilitates training and meetings related to programmatic requirements.
• Provides coordination and professional support for community-based programs.
• Collaborates with providers and community partners to promote the department's mission.
• Reviews implementation and effectiveness of programs.
• Provides technical assistance to providers and participants to ensure timely completion of requirements.

Skills

Verbal communication

Written communication

Computer skills

Time management

Education

Bachelor's degree

Tools

None

Job description

Advertisement Closes 8/24/2026 (11:59 PM ET)

2604273

Human Srvs Prog Branch Manager

Pay Grade 17

Salary

$57,509.52 - $86,264.16 Annually

Employment Type

EXECUTIVE BRANCH | FULL TIME | INELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Hiring Agency Cabinet for Health & Family Services | Dept for Aging and Independent Living

Location

275 E Main Street, 3E-E
Frankfort, KY 40621 USA

The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time.

Description

The Department for Aging and Independent Living provides services for the aged and physically disabled populations across the state. The Department is charged with assisting individuals in obtaining needed home and community-based care and services to prevent premature admission into a long-term care facility. The goal of the departments programs is to assist individuals with remaining in their own home for as long as possible. The Department is currently seeking a high energy, self-motivated individual with the desire to assist the Division in supporting the departments goals.

Responsibilities And Duties Include

• Provides overall management for all functions within the Aging Services Branch.
• Supervises branch staff, providing guidance, support, training, evaluations, and disciplinary actions when appropriate.
• Coordinates the monitoring of all Aging Services Branch programs.
• Makes recommendations for policy improvements.
• Facilitates web based and in person training and meetings as related to the programmatic requirements.
• Provide coordination and professional support for the community-based programs administered by the Division for Quality Living.
• Collaborate with identified providers and community partners to promote the mission and vision of the Department.
• Review the implementation and effectiveness of programs administered by the Division.
• Provide technical assistance to providers and participants to ensure timely completion of program requirements; actively engages in collaborative meetings with state providers.
• Collect data and assist team in analyzing feedback and data from community partners and program participants to gauge satisfaction and success.
• Provide coordination of community education/trainings for Division efforts.
• Other duties as assigned.

Skills and Expectations include but are not limited to the following

• Excellent verbal and written communication skills.
• Excellent computer skills.
• Ability to plan and establish priorities, differentiating between urgent, important, and unimportant tasks.
• Excellent organization skills including time management, scheduling, coordinating resources and meeting deadlines.
• Attention to detail being thorough and accurate in completing tasks.
• Ability to work cooperatively as part of a team.
• Ability to work under pressure, being able to cope with a high volume of work and meeting deadlines.
• Exceptional Customer Service.
• Effective Problem Solver.
• Written and verbal communication skills.
• Works well in a fast-paced environment.
• Organization and time management skills.

E-Verify

The Cabinet for Health and Family Services (CHFS) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/ .

Minimum Requirements

• Graduate of a college or university with a bachelor's degree.
• Five years of professional experience in the administration of human services programs, emergency management services, emergency medical technician, paramedic, or related field.
• A master's degree in social work, health administration, labor relations, public or business administration or related field will substitute for one year of the required experience.
• Administrative or business experience, or professional, subprofessional, or clerical work in a human services area, emergency management services, emergency medical technician, paramedic, or related field will substitute for the required education on a year- for-year basis.

Special Requirements (Age, Licensure, Regulation, Etc.)

NONE

Working Conditions

Incumbents working in this job title typically perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Phyllis Sosa at [e-mail] or 502-564-5305.

An Equal Opportunity Employer M/F/D