Human Services Supervisor - Mental Health/SU

Outagamie; Appleton (WI); On-site; USD 49,000 - 60,000; Full time

Job summary

Join Outagamie County as a Human Services Supervisor for Mental Health and Substance Use, where you will lead a team in providing vital services. This role focuses on Adult Protective Services and crisis management, requiring a strong background in mental health. You will engage in hiring, supervising, and ensuring compliance with state regulations, all while making a positive impact in the community.

Benefits

Comprehensive benefits package

Flexible spending account

Medical, dental, and life insurance

Qualifications

• Three to five years of experience in a mental health setting required.
• Experience providing clinical supervision beneficial.
• Licensed Clinical Social Worker or Licensed Professional Counselor in Wisconsin required.

Responsibilities

• Oversee day-to-day activities of assigned unit staff.
• Participate in hiring and evaluate staff performance.
• Provide clinical supervision and crisis consultation as needed.

Skills

Compassion

Leadership

Attention to Detail

Communication

Education

Master's degree in Social Work or a related field

Job description

Join to apply for the Human Services Supervisor - Mental Health/SU role at Outagamie County

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Join to apply for the Human Services Supervisor - Mental Health/SU role at Outagamie County

Outagamie County Core Values

Invested in Serving

Better Together

Create Progress

Support Through Compassion

Position Purpose

Make a Difference Where It Matters Most!

Are you a compassionate experienced leader with a strong background in mental health services? Join our team as a Human Services Supervisor in Mental Health and help guide a dedicated team of professionals making real impact every day. If you're passionate about leadership, innovation, and community wellness — we want to hear from you!

Reporting to the Division Manager/Clinical Director - Mental Health, the Human Services Supervisor - Mental Health & Substance Use, administers programs and supervises the day-to-day activities of assigned unit staff in the provision of services.

• This Human Services Supervisor – MH/SU position, will oversee the Adult Protective Services (APS) and the counties 24/7 crisis phones. These service areas are located in the Crisis Unit of the Mental Health/Substance Use Division. The supervisor will review all APS referrals, on-going APS cases; work with a team of case managers and community members to address APS needs within Outagamie County. The supervisor will also oversee our 24/7 Crisis Services Professionals that provide crisis phone triage. The supervisor works closely with the other Human Services Supervisor assigned to this Unit.
  
  

HOURS: Monday-Friday 8 AM - 4:30 PM. Participation in the supervisor's on-call rotation. Flexibility required. This position is eligible for comp time

REMOTE WORK: Limited remote work is available with Manager's approval.

LOCATION: Outagamie County Government Center at 320 S Walnut St. in Appleton, WI

BENEFITS: Learn about our benefits today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources

A Successful Candidate In This Role

The candidate should have a solid clinical foundation with providing clinical services to a wide population of individuals. Experience providing clinical supervision to Bachelors and Master's level clinicians is beneficial. Prior experience providing adult protective and mental health services is necessary for this position. Capacity to work with a variety of professionals, communicate well and attention to details is necessary. On-going desire to learn and expand skills is also needed.

Key Responsibilities

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Participate in the hiring of staff.
• Monitors performance and training needs of staff.
• Responsible for clinical supervision and clinical oversight of unit.
• Prepares timely performance evaluations.
• Participates in the review and development of agency programs, policies, and procedures.
• Ensures compliance with State standards, County and Department policies, and other laws and regulations.
• Provides after-hours crisis consultation and after-hours crisis services if needed.
• Coordinates assigned unit services with other Health and Human Services staff and outside agencies.
• Provides treatment to consumers as necessary in assigned unit and other Health and Human Service units.
• Performs other duties as assigned.
  
  

Education/Certifications/Experience Requirements

• Master's degree in Social Work or a related field.
• Three to five years of experience in a mental health setting which includes supervisory experience required.
• Certification in substance abuse assessment and treatment beneficial.
• Licensure in Wisconsin required.
• Must possess and maintain a valid driver's license.
  
  

Required Or Preferred Skills

• Ability to assign, supervise, and review the work of assigned employees.
• Ability to make recommendations regarding the selection and discipline of employees.
• Ability to prepare and complete a variety of clinical documents including assessments, treatment plans, training materials, insurance forms, court reports, etc.
• Ability to comprehend and interpret a variety of documents including hospital, clinical, and other records, court documents, police reports, policy and procedure manuals, etc.
• Ability to communicate effectively with health professionals, law enforcement personnel, school personnel, judges and other court personnel, community groups and agencies, and others verbally and in writing.
• Ability to transport oneself and others to and from various locations in a timely and efficient manner.
• Ability to operate a variety of office equipment including personal computer, photocopier, fax and telephone.
• Ability to add, subtract, multiply, divide, and calculate decimals and percent's, and make use of the principles of descriptive statistics.
  
  

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-information

Outagamie County Diversity Statement

Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong.

OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.

OUTAGAMIE COUNTY OFFERS A COMPREHENSIVE AND HIGHLY COMPETITIVE BENEFITS PACKAGE TO ITS EMPLOYEES.

LEVELS OF BENEFITS CAN VARY BASED ON EMPLOYMENT STATUS AND EMPLOYEE GROUP.

Medical Coverage

Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates.

Dental Coverage

Eligible employees may choose either single, limited family, or family coverage.

Vision Coverage

Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses.

Life Insurance

Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County.

Voluntary Short-Term Disability Insurance

Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements.

Long-Term Disability Insurance

All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County.

Wisconsin Retirement System

Wisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option.

The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules.

Flexible Spending Account Plan

The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings.

Employee Assistance Program

Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP.

Paid Time Off

Outagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave.

Deferred Compensation

Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $20,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option.

Employee and Family Clinic

Primary Health Services are available to employees and dependents ages 2 and up, who are covered on a county health plan.

Pet Insurance

Please note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues.

If you would like to learn more, please click below about the benefits.

CONTINUING EDUCATION

Outagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget.

Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to apply. This statement is not all-inclusive in regard to tuition reimbursement.

https://www.outagamie.org/government/departments-f-m/human-resources

01

This position requires the candidate to be a Licensed Clinical Social Worker or Licensed Professional Counselor in the state of Wisconsin. Do you currently hold either of those licensures?”

• Yes
• No
  
  

02

How long have you provided clinical supervision?

03

Do you have any experience providing Adult Protective Services? If so, please briefly explain.

04

Do you have any experience providing mental health crisis services? If so, please briefly explain.

• Required Question

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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